Reviews
They provided good service and they helped me to stay in
They provided good service and they helped me to stay in my budget. The person who helped me was nice and showed me a few different options
They provided good service and they helped me to stay in
They provided good service and they helped me to stay in my budget. The person who helped me was nice and showed me a few different options
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service just fine but only needed oil change First car
Service just fine but only needed oil change First car not serviced by Toyota of Katy and young rep assured me he looked the records from there. Waiting area too crowded. Will be back
Service just fine but only needed oil change First car
Service just fine but only needed oil change First car not serviced by Toyota of Katy and young rep assured me he looked the records from there. Waiting area too crowded. Will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We used Walter in the service department.
We used Walter in the service department. He was amazing. Took my car in for a minor repair handed it with kid gloves. He went over and beyond to make me happy. I will return to him if / when I need my next service Thank you for hiring people like him
We used Walter in the service department.
We used Walter in the service department. He was amazing. Took my car in for a minor repair handed it with kid gloves. He went over and beyond to make me happy. I will return to him if / when I need my next service Thank you for hiring people like him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, keeping me updated each step on
Great customer service, keeping me updated each step on the way. Understanding and respectful. Special thanks to Nathan even though the car ended up with Leslie and Leslie's did a fantastic job. Pls recognize them if possible.
Great customer service, keeping me updated each step on
Great customer service, keeping me updated each step on the way. Understanding and respectful. Special thanks to Nathan even though the car ended up with Leslie and Leslie's did a fantastic job. Pls recognize them if possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealer will try to get as much money out of you as
This dealer will try to get as much money out of you as possible. They try to tell you that a bunch of random things need “immediate service” I don’t see how my A/C system needs to be cleaned when my car has less than 25k miles and I have no issues with it. Not to mention they tried to charge me $175 for it. They also tried to get me to replace a filter for another $165 dollars. And when I looked at the picture that they showed me it definitely did not need to be replaced. By the time it was all done, they tried to get me to pay $565 for what was supposed to be a free oil change on my warranty. If you have a Toyota warranty then go there to get the free oil change and reject all the extra things they try to pin on you. And if you’re worried about what they say, check it yourself before you pay them to fix it. And if you don’t have a warranty, just change your oil yourself or go somewhere else. I bet it will be cheaper and you won’t have to deal with all of that.
This dealer will try to get as much money out of you as
This dealer will try to get as much money out of you as possible. They try to tell you that a bunch of random things need “immediate service” I don’t see how my A/C system needs to be cleaned when my car has less than 25k miles and I have no issues with it. Not to mention they tried to charge me $175 for it. They also tried to get me to replace a filter for another $165 dollars. And when I looked at the picture that they showed me it definitely did not need to be replaced. By the time it was all done, they tried to get me to pay $565 for what was supposed to be a free oil change on my warranty. If you have a Toyota warranty then go there to get the free oil change and reject all the extra things they try to pin on you. And if you’re worried about what they say, check it yourself before you pay them to fix it. And if you don’t have a warranty, just change your oil yourself or go somewhere else. I bet it will be cheaper and you won’t have to deal with all of that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Yadir Nolasco The best custumer service ever , with
Yadir Nolasco The best custumer service ever , with my Toyotas and He also helps me with my Mazda I trust him 100% always the best service..
Yadir Nolasco The best custumer service ever , with
Yadir Nolasco The best custumer service ever , with my Toyotas and He also helps me with my Mazda I trust him 100% always the best service..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Luis, we're happy you found our staff to be so helpful during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience at the Toyota of North Austin service
Great experience at the Toyota of North Austin service center. Staff was professional, fast, and explained everything clearly. Highly recommend!
Great experience at the Toyota of North Austin service
Great experience at the Toyota of North Austin service center. Staff was professional, fast, and explained everything clearly. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Toyota makes my mileage checkups very easy.
Toyota makes my mileage checkups very easy. The team was very quick to get me in and out of my appointment. I would recommend this dealership to anyone.
Toyota makes my mileage checkups very easy.
Toyota makes my mileage checkups very easy. The team was very quick to get me in and out of my appointment. I would recommend this dealership to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Catherine, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My van was shaking a bit, turns out it was the tires.
My van was shaking a bit, turns out it was the tires. They didn?t even bill me, wow! But they have serviced my van for 5 years now. Rico was great! Thanks
My van was shaking a bit, turns out it was the tires.
My van was shaking a bit, turns out it was the tires. They didn?t even bill me, wow! But they have serviced my van for 5 years now. Rico was great! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maria, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kept me informed on the status of my vehicle via text
Kept me informed on the status of my vehicle via text message and email, Staff were very helpful and friendly. The waiting area was clean.
Kept me informed on the status of my vehicle via text
Kept me informed on the status of my vehicle via text message and email, Staff were very helpful and friendly. The waiting area was clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Charles, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!