Aaron Chrysler Dodge Jeep Ram of NORCO

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

Do not shop here!!! We accepted written text offer on truck 2 times and dealer backed out then sold the truck after working on our PO because that customer accepted all their crap add-ons. This dealership is practicing in illegal activities!! I have waited for GM to call me to discuss their breach of contract as well as bait and switch that we experienced. After 5 days have not heard from them. I am filing complaint with DMV, Federal Trade Commission, California Department of Consumer Affairs, Attorney General's Office, Better Business Bureau, and anywhere else I think of. Do not shop here, zero customer service!

The vehicles all seemed to be rentals or commercial. The dealer add ons to maximize their profits were insane. Used vehicles with 1295 charges for cheap alarms systems or 1295 for cheap ceramic coat….

Experience was great . No hassle and they took care of what was requested. Thanks Craig

las personas que nos atendieron fueron amables y sebisiales y muy atentos wesley y cesar javier

Definitely the place to buy a car, we were able to see different vehicles and asked as many questions that were answered in a professional and patience manner. Just purchased a 2025 grand jeep cherokee and it was a great deal. Jacob and Tugura are best ones to get you the car of your dreams...so stop by and test drive a car.

Horrible customer service. The sales department is terrible and does not return calls. The business office does not return calls, and the service department is worse. Poorly run and mismanaged. Aaron does not value their customers! I have waited 3 months before writing this review to be fair and allow Aaron CDJR an opportunity to make it right. Unfortunately, that has not happened. I bought a new 2024 Jeep Wrangler Rubicon back in October, and this was by far the worst buying experience I have ever had. Aaron CDJR advertises very good discounts. Buyer beware! This is where all the shenanigans start. They added $6,000 for add-ons and $5,500 for an extended warranty, claiming it was the only way to get the discounts and rebate. I was sold an alarm system by "KARR" that was installed prior to my purchase. Within 3 days (288 miles), I was locked out and my Jeep would not start. I made an appointment and took it back to Aaron CDJR for service. I'm sorry to report, the service department is worse than the sales department. When I arrived, no one knew why I was there or what to do. After a couple of days, I was told the KARR alarm system had failed. The alarm system was reinstalled, and I was assured the KARR alarm would no longer be an issue. Unfortunately, that was not what happened. It happened 2 more times. My Jeep was towed to Aaron CDJR where it remained for 20 days. I requested the KARR alarm be removed. Per the service work order, there were multiple errors in the DTC (diagnostic trouble codes) concerning the ignition. Inspection found alarm wiring tied into the BCM (body control module). In my opinion, this has compromised the reliability of my new vehicle. The service manager (Max) called me after the 20 days to let me know that everything had been repaired, and my Jeep was ready for pick up. When I arrived, I was shocked at the condition. First, it was extremely dirty, having sat for nearly a month. The carpet was pulled up where the technicians had been working. There was a huge scratch on the front bumper and damage to an interior panel. I asked Max if this looked ready to return to a customer. He admitted he didn't inspect it before calling me. Max did, however, order a new interior panel (which I have yet to receive). I cancelled the extended warranty due to not knowing the future of this vehicle. In October, I requested a refund for the alarm and the extended warranty. I have also sent a certified refund request. Aaron CDJR has not responded to calls or my letter. The next step will be legal action. If you are in the market for a new car, I highly recommend you avoid Aaron CDJR.

Wes Warren was our sales guy and he is the reason we bought a car here. He was super helpful and I would highly recommend h to any of our friends or family! This dealership is lucky to have him!

Wesley and Javier were very polite and very informative to all questions we had to any vehicle we had. Had wonderful connection with us and high recommend them.

With the help of Amber, Johnny and Ravi, I got a Jeep Wrangler 4xe! After visiting other Jeep dealers, it was Amber who had us come back again. She's new to the car business, not even listed on this website yet. She is friendly and has a bright future in car sales. And when the time was right to make a deal, she brought in her manager Johnny to assist. With his help, we were able to negotiate a price that worked for both sides And Ravi in finance took care of me even more as a returning Jeep customer. Keep up the great work Sales team at Aaron CDJR Norco. Looking forward to meeting the Service team next couple of years. And maybe Amber, Johnny, and Ravi again when time to trade up. Please add them to this website so others can give them kudos too.