Skip to main content

John Hinderer Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

Inventory

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hinderer Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Don't go here

They sold us a jeep wranger we see nothing but problems with they said it had a inspection in April and everything checked out but a couple light bulbs not true list is to big to show problemly getting a lawyer I would never buy from them again stay away don't fall it .I asked them to give us $500.00 help with the repair Bill Said no so see about getting a a lawyer problemly again stay a way

Don't go here

They sold us a jeep wranger we see nothing but problems with they said it had a inspection in April and everything checked out but a couple light bulbs not true list is to big to show problemly getting a lawyer I would never buy from them again stay away don't fall it .I asked them to give us $500.00 help with the repair Bill Said no so see about getting a a lawyer problemly again stay a way

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No
Dealer response

We apologize that you are unhappy with your purchase, and we have tried to work through these concerns. We have reached out to Mr. & Mrs. Fitch regarding these concerns and were not able to reach a resolution. We do not feel this is an accurate representation of our business.

Show full review

Don't let them service your vehicle. Dishonest!

I would not recommend doing business with this dealership. I recently had a repair done on my Fusion that failed for the exact same reason 6 months later. They refused to honor the 2 year warranty that was sold with all the repair work because the part they used was not a genuine ford replacement part. They did not disclose at any time they were using parts that were not OEM. In fact, on the invoice it states "Genuine Ford Parts" and they used their warranty as a selling point for the repair work that needed to be done. Not honest and do not stand behind their work. I had to pay for the same repair twice (including labor) because of a defective part that they installed.

Don't let them service your vehicle. Dishonest!

I would not recommend doing business with this dealership. I recently had a repair done on my Fusion that failed for the exact same reason 6 months later. They refused to honor the 2 year warranty that was sold with all the repair work because the part they used was not a genuine ford replacement part. They did not disclose at any time they were using parts that were not OEM. In fact, on the invoice it states "Genuine Ford Parts" and they used their warranty as a selling point for the repair work that needed to be done. Not honest and do not stand behind their work. I had to pay for the same repair twice (including labor) because of a defective part that they installed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
10 people out of 11 found this review helpful. Did you?
Yes No
Show full review
See all 2 reviews