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Ourisman Hyundai

(926 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (877) 629-0637 (877) 629-0637
Used (877) 512-1046 (877) 512-1046
Service (877) 512-6069 (877) 512-6069

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Hyundai from DealerRater.

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Great Sales Experience

Nick was such a helpful salesman. He helped me select exactly the car I wanted and walked me through the purchase process so smoothly. And made sure that I got the best deal for my budget. Everyone at the dealership was super friendly and helpful. I'm looking forward to having my 2013 Hyundai Elantra Limited serviced there over the course of my ownership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth Process

I tried 2 dealerships before coming here. They all said they specialize in bankruptcies, but ourisman was the only one who could get the job done. I got a letter from Nick Cutlip and came in with my mom. We came a little after 1pm and were driving home in the new car by 4pm. Nick really cares for his customers and isn't pushy at all. I felt completely comfortable with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great customer service

I talked to nick over the phone I'm from Delaware and he said come on in and you will leave with the car of your dreams and it was true it's been 3 weeks and I'm still loving my 2015 Hyundai veloser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever!

Everyone was so pleasant to work with at the dealership. Jin Kang was very professional, he made us feel welcomed the moment we walked on the lot. Jin ensured that all of our needs were met and the car buying process went smoothly. Great experience, Great dealership & most importantly we are SATISFIED CUSTOMERS??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customers Review Salesman (Barry)

I was referred to Barry from my coworker Rosheedia Masszonia. I bought a new Hyundai Sonata 2015 from Barry at the OURISMAN HYUNDAI in April 2016. Barry was friendly, upfront and honest throughout the entire process. He even missed his flight to make sure I was good and understood everything throughout the whole entire transaction. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hassle...easy as 123

I tried two dealerships who claimed they specialized in bankruptcies before coming here. I received a letter in the mail from Nick Cutlip/Ourisman & gave it a try. I handled everything over the phone and via email. Went to the dealership at 7pm. I picked up out a vehicle with Nick helping me. He was very knowledgeable of the vehicles and not pushy at all which I loved. I drove off in a 2015 Mitsubishi Outlander at 9:05pm....BRAND NEW! Nick know his stuff people!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good Overall

Gary was very helpful in my first experience buying a car. He knew his stuff was straightforward with me. The only downside to the experience was the salespeople that wasted time trying to get me to purchase extra warranties and gimmicks after I had decided what I wanted. I definitely recommend this dealership, but cut to the chase with the salespeople- don't let them waste your time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and Fabulous

I had the best experience ever at the Ourisman Hyundai in Laurel. Everyone from sales to finance was just fabulous. Nick Cutlip is the most amazing sales person I have ever met. He is straight forward, honest, fast, and hardworking. Very nice man with a beautiful personality, Nick your the best. Loving my new Hyundai Sonata I will be back for my next new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

I had been through a hard time. Received a letter from Nick Cutlip, SR of oursiman in Laurel MD Gave Nick my info, we had a great conversation. Very understanding . He told me to come in the next day, had all my paperwork done and had a vehicle ready for me. The process was smooth and easy Everyone I met with was Great. Thanks to Nick and Oursiman I'm back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my Tucson

Bijan is wonderful he worked with me and I got the vehicle I wanted (he even drove to VA himself to pick it up to ensure it was ready at the time promised).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.