Reviews
Great Sales Experience
Nick was such a helpful salesman. He helped me select exactly the car I wanted and walked me through the purchase process so smoothly. And made sure that I got the best deal for my budget. Everyone at the dealership was super friendly and helpful. I'm looking forward to having my 2013 Hyundai Elantra Limited serviced there over the course of my ownership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth Process
I tried 2 dealerships before coming here. They all said they specialize in bankruptcies, but ourisman was the only one who could get the job done. I got a letter from Nick Cutlip and came in with my mom. We came a little after 1pm and were driving home in the new car by 4pm. Nick really cares for his customers and isn't pushy at all. I felt completely comfortable with the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great customer service
I talked to nick over the phone I'm from Delaware and he said come on in and you will leave with the car of your dreams and it was true it's been 3 weeks and I'm still loving my 2015 Hyundai veloser
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever!
Everyone was so pleasant to work with at the dealership. Jin Kang was very professional, he made us feel welcomed the moment we walked on the lot. Jin ensured that all of our needs were met and the car buying process went smoothly. Great experience, Great dealership & most importantly we are SATISFIED CUSTOMERS??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Customers Review Salesman (Barry)
I was referred to Barry from my coworker Rosheedia Masszonia. I bought a new Hyundai Sonata 2015 from Barry at the OURISMAN HYUNDAI in April 2016. Barry was friendly, upfront and honest throughout the entire process. He even missed his flight to make sure I was good and understood everything throughout the whole entire transaction. He went out of his way to make sure I was completely satisfied with my vehicle. I would highly recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle...easy as 123
I tried two dealerships who claimed they specialized in bankruptcies before coming here. I received a letter in the mail from Nick Cutlip/Ourisman & gave it a try. I handled everything over the phone and via email. Went to the dealership at 7pm. I picked up out a vehicle with Nick helping me. He was very knowledgeable of the vehicles and not pushy at all which I loved. I drove off in a 2015 Mitsubishi Outlander at 9:05pm....BRAND NEW! Nick know his stuff people!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Overall
Gary was very helpful in my first experience buying a car. He knew his stuff was straightforward with me. The only downside to the experience was the salespeople that wasted time trying to get me to purchase extra warranties and gimmicks after I had decided what I wanted. I definitely recommend this dealership, but cut to the chase with the salespeople- don't let them waste your time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fast and Fabulous
I had the best experience ever at the Ourisman Hyundai in Laurel. Everyone from sales to finance was just fabulous. Nick Cutlip is the most amazing sales person I have ever met. He is straight forward, honest, fast, and hardworking. Very nice man with a beautiful personality, Nick your the best. Loving my new Hyundai Sonata I will be back for my next new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
I had been through a hard time. Received a letter from Nick Cutlip, SR of oursiman in Laurel MD Gave Nick my info, we had a great conversation. Very understanding . He told me to come in the next day, had all my paperwork done and had a vehicle ready for me. The process was smooth and easy Everyone I met with was Great. Thanks to Nick and Oursiman I'm back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my Tucson
Bijan is wonderful he worked with me and I got the vehicle I wanted (he even drove to VA himself to pick it up to ensure it was ready at the time promised).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
