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Serra Honda Brighton

(83 reviews)

Reviews

(83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jason Freeman is awesome and he provided the best service...

Jason Freeman is awesome and he provided the best service around. My family will always buy our vehicles from him. I love my new CR-V

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Honda CR-V! Your feedback and kind comments are greatly appreciated. Thank you for choosing Serra Honda of Brighton and see you again next time! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Well organized, all involved in the sale were awesome and...

Well organized, all involved in the sale were awesome and tried their best to please me. Sales person was so nice, no one was the least bit pushy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is so important, and we're happy to hear that we've achieved it. It's no secret that our Sales and Service Teams at Serra Honda of Brighton go above and beyond for our guests. Thank you for your review! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Brighton Serra - Honda has been my reliable ‘go to’ for...

Brighton Serra - Honda has been my reliable ‘go to’ for many years. Gary in Service and Brady in Sales are TOP DRAWER ! Trustworthy and Smart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can always appreciate a loyal customer like yourself, Sue. Thanks for making Serra Honda of Brighton your go-to dealer of choice. You can definitely count on our Sales Team to consistently provide you with the best care in town. Have a wonderful day! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Great customer service and management. Nothing to...

Great customer service and management. Nothing to complain about how they handle businesses. From the receptionist to the salesman, the manager, and finally the finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! At Serra Honda of Brighton, we are here to help with your vehicle shopping from start to finish. If there is anything additional that our Sales Team or our Service Teams can ever do, we'll be happy to hear it. Congratulations! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Darryl Caliman!!! Awesome lease/salesman to work with....

Darryl Caliman!!! Awesome lease/salesman to work with. Friendly, knowledgeable, helpful. Just picked up my 4th Honda lease. Excellent staff and service department! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how awesome your time at Serra Honda of Brighton has been. Congratulations on the lease of your 4th Honda, Lori. Our Sales and Service Departments are here to support your Honda needs!

I had a wonderful experience at Serra Brighton Honda...

I had a wonderful experience at Serra Brighton Honda Jason and Judy were amazing and Morgan was so kind welcoming friendly and knowledgeable, she took the best care of me and getting me into my right vehicle. After that Taylor and American Honda finance help me navigate all the financial Waters that were the very best for me. I highly recommend Serra Brighton Honda they are top-notch Triple-A best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! You can definitely count on our team at Serra Honda of Brighton to provide you with a top-notch and high-quality experience. Whether it is a new vehicle or any maintenance needed, we will be here for you and your Honda! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

I was dreading this process. It had been many years since...

I was dreading this process. It had been many years since I purchased a new vehicle. My daughter actually found the dealership, and salesperson, Micah Monticelli, who was awesome! Very happy customer! Jean Randall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Jean, It pleases our team to learn of your happiness. We hope you are enjoying your vehicle! Please do not hesitate to give our Sales or Service Departments a call if we can help with anything additional. Happy driving! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Excellent personnel. The attention and information...

Excellent personnel. The attention and information Supplied to us allowed us to make a decision in one day. I would think that was exceptional. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's a delight to see that you had an exceptional shopping experience with the Sales Team at Serra Honda of Brighton. We're glad you were able to make an easy and informed decision. Congratulations! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

Staff are friendly and very helpful, Service Dept the...

Staff are friendly and very helpful, Service Dept the best. Just got my 6th Honda and I would recommend this dealership to anyone, friends or relative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive review for our Sales and Service Departments. Congratulations on your 6th Honda! Please know we appreciate your recommendation from the bottom of our hearts. Thanks for sharing! Jason Freeman Dealer Operator/Owner (810) 494-6100 jason.freeman@serrabrighton.com

March 10th 2021 we bought a 2018 Colorado Chevy Truck,...

March 10th 2021 we bought a 2018 Colorado Chevy Truck, have.not received the contract and info on the the truck not happy discuss ed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.