Reviews
This place is so terrible.
This place is so terrible. They scam and forge paperwork on your behalf. Cannot believe this business is still running. They literally lie to you over and over. DO NOT BUY FROM THEM. PLEASE TAKE MY ADVICE.
This place is so terrible.
This place is so terrible. They scam and forge paperwork on your behalf. Cannot believe this business is still running. They literally lie to you over and over. DO NOT BUY FROM THEM. PLEASE TAKE MY ADVICE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
i can see why the only reviews this place has are bas
i can see why the only reviews this place has are bas ones. the dealership literally states they’re not responsible for any misprints of equipment that the vehicle comes with or even the prices.. not responsible for the misprints that the vehicle comes with meaning that they could say the vehicle has something when it in fact does not have it.. if that doesn’t scream shady i’m not sure what does. avoid this place at all costs
i can see why the only reviews this place has are bas
i can see why the only reviews this place has are bas ones. the dealership literally states they’re not responsible for any misprints of equipment that the vehicle comes with or even the prices.. not responsible for the misprints that the vehicle comes with meaning that they could say the vehicle has something when it in fact does not have it.. if that doesn’t scream shady i’m not sure what does. avoid this place at all costs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I never saw a place with so bad reviews, thank you
I never saw a place with so bad reviews, thank you everyone for warning me … i was close to the dealer but after i saw the bad coments im going back home
I never saw a place with so bad reviews, thank you
I never saw a place with so bad reviews, thank you everyone for warning me … i was close to the dealer but after i saw the bad coments im going back home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
It wasn't a good experience.
It wasn't a good experience. I bought a 2016 Buick Regal. The car has had issues from day one. I showed patience through the whole process- i from not getting the original bill of sale./ until months later,and it was on a flash drive. And thats when i noticed that the original sale price told to me that day Wasn't honored on the paperwork. They told me they were going to give the better deal that was quoted online, since it waa close to Memorial Day (in May of 2024) I was originally set to have surgery that got postpone, which is why we pushed to get everything done that day, Was scheduled to come back the next day with the title of my trade in vehicle. When I drove off the lot,after 10min. Discovered that the Rotors needed to be changed. And it was gas smell whike driving. They did take care of the rotors. But i was inconvenience, I thought they replace both front abd back. It was front replaced then had to go bacl a few days later to replace the rear. But from there it spiraled down into a money pit.(i had to pay for everything else) The battery went dead less than 60 days,It was an old energizer battery.. Then the engine misfire a few weeks after that. so that had to be towed to the mechanic. And I just don't have the time to tell you the other issues other than, I had to use my credit card to pay for the other things. Also needed rear brake pads shortly after that, then replaced a bad tire (that was damaged from the inside. Now it has anti lock brake issues(etc.) They totally ghosted me. They wouldnt take my calls. Yet I stayed calm due to health issues,and really wanted this to work out. (They need help in customer service as well as being more upfront about the condition of their vehicles. Disappointed is an understatement. But it was a costly lesson that's still costing me.
It wasn't a good experience.
It wasn't a good experience. I bought a 2016 Buick Regal. The car has had issues from day one. I showed patience through the whole process- i from not getting the original bill of sale./ until months later,and it was on a flash drive. And thats when i noticed that the original sale price told to me that day Wasn't honored on the paperwork. They told me they were going to give the better deal that was quoted online, since it waa close to Memorial Day (in May of 2024) I was originally set to have surgery that got postpone, which is why we pushed to get everything done that day, Was scheduled to come back the next day with the title of my trade in vehicle. When I drove off the lot,after 10min. Discovered that the Rotors needed to be changed. And it was gas smell whike driving. They did take care of the rotors. But i was inconvenience, I thought they replace both front abd back. It was front replaced then had to go bacl a few days later to replace the rear. But from there it spiraled down into a money pit.(i had to pay for everything else) The battery went dead less than 60 days,It was an old energizer battery.. Then the engine misfire a few weeks after that. so that had to be towed to the mechanic. And I just don't have the time to tell you the other issues other than, I had to use my credit card to pay for the other things. Also needed rear brake pads shortly after that, then replaced a bad tire (that was damaged from the inside. Now it has anti lock brake issues(etc.) They totally ghosted me. They wouldnt take my calls. Yet I stayed calm due to health issues,and really wanted this to work out. (They need help in customer service as well as being more upfront about the condition of their vehicles. Disappointed is an understatement. But it was a costly lesson that's still costing me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
SCAMMERS!
SCAMMERS! Stay away at all cost. They don't sell cars. They sell usury level financing, meant to force buyers into repossession so they can sell the same car multiple times.
SCAMMERS!
SCAMMERS! Stay away at all cost. They don't sell cars. They sell usury level financing, meant to force buyers into repossession so they can sell the same car multiple times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Recently purchased a challenger from them and 100% was
Recently purchased a challenger from them and 100% was scammed. As soon as the car was delivered I noticed undisclosed damages to the vehicle. The car needs a lower control arm on the driver side, power steering pump, alignment, and the windshield cleaner reservoir tank was filled with high quality H2O instead of the cleaner. Furthermore, early on the purchasing process I was assured that the car was problem free due to multiple members of management (owner included)driving the vehicle. If I wasn’t being scammed how is it that when I call from my number I get no answer nor a call back but when I used my work cell ( different area code) someone answers fast trying to sell me something(didn’t even recognize what he had done). With all that being said, please do not ignore reviews and don’t trust a 5 or 6 worded ones.
Recently purchased a challenger from them and 100% was
Recently purchased a challenger from them and 100% was scammed. As soon as the car was delivered I noticed undisclosed damages to the vehicle. The car needs a lower control arm on the driver side, power steering pump, alignment, and the windshield cleaner reservoir tank was filled with high quality H2O instead of the cleaner. Furthermore, early on the purchasing process I was assured that the car was problem free due to multiple members of management (owner included)driving the vehicle. If I wasn’t being scammed how is it that when I call from my number I get no answer nor a call back but when I used my work cell ( different area code) someone answers fast trying to sell me something(didn’t even recognize what he had done). With all that being said, please do not ignore reviews and don’t trust a 5 or 6 worded ones.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Based on VA Code 46.
Based on VA Code 46.2 1539, car dealers are legally obligated to provide you with a written disclosure of a failed safety inspection prior to the sale of the vehicle, even if sold "as-is". This written, not verbal, disclosure should include specific information about the inspection results. This includes a statement that the vehicle did not pass the safety inspection and details about the specific reasons or defects that caused the failure. The "as-is" designation typically means that the buyer accepts the vehicle in its current condition without any warranties, but it does not exempt the dealer from the legal obligation to disclose, in writing, safety inspection failures. This legal requirement ensures that buyers are fully informed about any safety issues, allowing them to make an informed decision about their vehicle purchase. Verbal disclosures do not satisfy the legal requirement.
Based on VA Code 46.
Based on VA Code 46.2 1539, car dealers are legally obligated to provide you with a written disclosure of a failed safety inspection prior to the sale of the vehicle, even if sold "as-is". This written, not verbal, disclosure should include specific information about the inspection results. This includes a statement that the vehicle did not pass the safety inspection and details about the specific reasons or defects that caused the failure. The "as-is" designation typically means that the buyer accepts the vehicle in its current condition without any warranties, but it does not exempt the dealer from the legal obligation to disclose, in writing, safety inspection failures. This legal requirement ensures that buyers are fully informed about any safety issues, allowing them to make an informed decision about their vehicle purchase. Verbal disclosures do not satisfy the legal requirement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Incompetent!
Incompetent! Stay away. After over an hour of waiting for the car to be free for a test drive from their overpacked lot, we were told only when we asked for the invoice that the car had a deposit and was not for sale. Should have trusted the reviews… never be back. Waste of time at best. Or maybe after running the numbers they decided to pull the sale. So what is it, incompetence or lying? Either reason is a dealbreaker for future patronage.
Incompetent!
Incompetent! Stay away. After over an hour of waiting for the car to be free for a test drive from their overpacked lot, we were told only when we asked for the invoice that the car had a deposit and was not for sale. Should have trusted the reviews… never be back. Waste of time at best. Or maybe after running the numbers they decided to pull the sale. So what is it, incompetence or lying? Either reason is a dealbreaker for future patronage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lori is an identity thief and has an extensive criminal
Lori is an identity thief and has an extensive criminal record. Do not conduct business with this person. Buyer beware.
Lori is an identity thief and has an extensive criminal
Lori is an identity thief and has an extensive criminal record. Do not conduct business with this person. Buyer beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scammers , Buyers beware stay away .
Scammers , Buyers beware stay away . Currently trying to scam me out Of 5 K BAf
Scammers , Buyers beware stay away .
Scammers , Buyers beware stay away . Currently trying to scam me out Of 5 K BAf
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sold me a car without a title, registration , the horn is not working so i can not pass inspection. the vehicle does not even have financing and when i call the dealer they either hang up or leave me on hold.