Rusty Drewing Toyota

Came in this past January (2019) for help navigating a total loss agreement regarding my old Toyota from a different dealership; Matt went out of his way to spend time developing a clear understanding of my quite complicated situation, and made sure I left feeling confident that I had every possible resource— all without putting any pressure on me to buy from him when the time came (which I of course did one month later). Thanks Matt!

My overall purchase of my CRV was ok and loved my salesman Donnie. However, when I realized my SUV bluetooth would not connect to my phone, I immediately contacted them about this and the rattle in the driver side door. It also needed an alignment, but easy fix. I brought it into the shop where they fixed the alignment and informed me I had to take it to Honda for the door rattle and bluetooth issues. Honda gladly fixed the door, they were a bit confused why Toyota could not do it. My bluetooth issue is still not resolved. Had I known this did not work, I would have bought a different SUV. Honda said there may be an update in the future but the vehicle will be out of warranty then and it will be another cost. I went to Riley because of the great reputation, and incredible service offered. Highly disappointed with this situation.

The customer service is great. Along with outstanding service. Always makes them #1 in my book! I will always take my vehicles to them. They are no doubt the Best !

The service provided by Russ, Greg, Bob, Scott Petty and Scott Struemph is always superb, professional, and friendly. They always explain everything and make it a pleasant visit.

I have been bringing my vehicles to Riley Toyota now for a number of years. What keeps bringing me back is the exceptional customer service I have consistently received from Russ, Bob, Greg, Scott and the technicians in the various service areas.

My salesman, Donnie Mehmert was great to work with...not pushy at all and very friendly!! Gemma Riley went above and beyond to work with my credit union on the financing. This was my first time purchasing from Riley and I was extremely happy with the customer service I received!

Been dealing with Riley Toyota for many years. Matt Tellman is my go-to sales person. Have owned Toyota's since 1999. I try to do my homework and feel I get a pretty good deal when I purchase. The Riley Family are Jefferson City people and I feel buying from them, helps them and the employee's who live and work in Jefferson City. The guys in the service department are absolutely GREAT. Friendly, professional and always do a great job. I am highly satisfied with all aspects of Riley Toyota.

I don’t mind having to service my Toyota. It’s quick and easy. I was devastated after the tornado to see the destruction. Was getting worried about when they would open up again. But thankfully the same great service I’ve experienced in the past is available. Thanks to Russ and all the employees for always taking care of your customers. So glad you are back in business. God Bless

This dealership is top notch in my eyes. My heart just breaks for them and all the devastation that’s has happen in Jefferson City Missouri. May God bless you and your families in the coming days...

Steve Morton and the Service Department has done a wonderful job taking care of me., and my Toyota’s. Steve was very professional and a square shooter on price and dealt with us fairly.