Reviews
I went into test drive a car and was sold immediately
I went into test drive a car and was sold immediately based on my sales person, Colin Figueiredo. There was no pressure no tactics no foolishness he was just very kind. He answered lots of questions, Provide me with lots of information about the FordPass and incentives. He showed me all the features of the car with great detail. Colin came in on his day off to make sure everything went well. He called twice since the purchase to follow up to make sure I didn't have any outstanding questions and to make sure that I enjoyed the vehicle. He Is an absolute gem, such a well mannered young man. I would highly recommend him to anyone
I went into test drive a car and was sold immediately
I went into test drive a car and was sold immediately based on my sales person, Colin Figueiredo. There was no pressure no tactics no foolishness he was just very kind. He answered lots of questions, Provide me with lots of information about the FordPass and incentives. He showed me all the features of the car with great detail. Colin came in on his day off to make sure everything went well. He called twice since the purchase to follow up to make sure I didn't have any outstanding questions and to make sure that I enjoyed the vehicle. He Is an absolute gem, such a well mannered young man. I would highly recommend him to anyone
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Colin at AutoFair Ford of Haverhill! We're delighted to hear that his kindness and dedication made such a positive impact on your car-buying journey. Enjoy all the features of your new vehicle, and don't hesitate to reach out if you have any more questions!
Not happy with resolving the issue .
Not happy with resolving the issue . I paid for the parts and service the amount I was asked for and I still have the same issue
Not happy with resolving the issue .
Not happy with resolving the issue . I paid for the parts and service the amount I was asked for and I still have the same issue
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bill in service department was very helpful and
Bill in service department was very helpful and respectful. He was prompt and courteous from start to finish.
Bill in service department was very helpful and
Bill in service department was very helpful and respectful. He was prompt and courteous from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Bill provided such helpful and respectful service at AutoFair Ford of Haverhill. Thank you for sharing your positive experience with us!
A+ from pulling in to driving away.
A+ from pulling in to driving away. Pleasant, no nonsense, work completed timely and as requested. I’ll be back.
A+ from pulling in to driving away.
A+ from pulling in to driving away. Pleasant, no nonsense, work completed timely and as requested. I’ll be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with AutoFair Ford of Haverhill! We're delighted to hear everything went smoothly and look forward to welcoming you back in the future. Safe travels until then!
Very un professional not enough explanation Waited for
Very un professional not enough explanation Waited for Vehicle For two weeks I will never go back to this dealership
Very un professional not enough explanation Waited for
Very un professional not enough explanation Waited for Vehicle For two weeks I will never go back to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
George, I'm sorry to hear about your experience and the delay you faced. We strive for clear communication and timely service, so it's disappointing to know we fell short. Please feel free to reach out if you'd like us to address any specific concerns or questions you have. Thank you, Adam Schreffler - General Manager - (978) 478-6220
When my wife and I needed a new truck, we wanted to shop
When my wife and I needed a new truck, we wanted to shop locally, and AutoFair Ford had the vehicle we were looking for in stock, and made it really easy. Even in the best circumstances, car buying can be a stressful experience, but our sales rep Oliviel was terrific, and along with the rest of the staff made it as smooth as possible. We would definitely recommend!
When my wife and I needed a new truck, we wanted to shop
When my wife and I needed a new truck, we wanted to shop locally, and AutoFair Ford had the vehicle we were looking for in stock, and made it really easy. Even in the best circumstances, car buying can be a stressful experience, but our sales rep Oliviel was terrific, and along with the rest of the staff made it as smooth as possible. We would definitely recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob, we're delighted to hear that Oliviel and the AutoFair Ford of Haverhill team made your truck-buying experience smooth and stress-free. Thank you for choosing us locally, and we appreciate your recommendation! Enjoy the new ride!
My service advisor is Bill he is very professional and a
My service advisor is Bill he is very professional and a pleasure to work with. I had my battery replaced I was in and out no bull. I would highly recommend him and Autofair Ford Haverhill Ma
My service advisor is Bill he is very professional and a
My service advisor is Bill he is very professional and a pleasure to work with. I had my battery replaced I was in and out no bull. I would highly recommend him and Autofair Ford Haverhill Ma
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Bill provided such professional and efficient service at AutoFair Ford of Haverhill! Thank you for recommending us, and we're here whenever you need assistance.
Very easy to work with, He held in the process from the
Very easy to work with, He held in the process from the beginning to end, I’m definitely Recommended.
Very easy to work with, He held in the process from the
Very easy to work with, He held in the process from the beginning to end, I’m definitely Recommended.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at AutoFair Ford of Haverhill was smooth from start to finish! Thank you for recommending us, and we look forward to assisting you in the future.
Really quick service, rolled right in for a state
Really quick service, rolled right in for a state inspection and was done in less than a half hour.
Really quick service, rolled right in for a state
Really quick service, rolled right in for a state inspection and was done in less than a half hour.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We look forward to seeing you again at AutoFair Ford of Haverhill!
I found them to be very punctual and to me that is
I found them to be very punctual and to me that is critical and the work was done in a timely manner
I found them to be very punctual and to me that is
I found them to be very punctual and to me that is critical and the work was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that your AutoFair Ford of Haverhill experience was a smooth success! Safe travels, and we'll see you next time.