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Tonkin Hillsboro Ford

(186 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2013 state dealer award
2025 consumer dealer award 2015 consumer dealer award
New (888) 331-1610 (888) 331-1610
Used (888) 331-4081 (888) 331-4081
Service (888) 331-4578 (888) 331-4578

Reviews

(186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tonkin Hillsboro Ford from DealerRater.

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Valentina was excellent to work with.

Valentina was excellent to work with. Very knowledgeable about my truck. Thank you Valentina. Mike-Youngs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, we're glad to hear Valentina provided excellent service and expertise at Tonkin Hillsboro Ford. Thanks for the great review!

I have had great experiences at Tonkin with my purchase

I have had great experiences at Tonkin with my purchase and services needed for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Todd, thank you for the great review. We look forward to seeing you again at Tonkin Hillsboro Ford!

Quick service, staff was nice and friendly, clean lobby

Quick service, staff was nice and friendly, clean lobby and waiting area. Staff protected my truck from getting dirty with plastic on the interior.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

David, we're glad to hear you had a positive experience with our team at Tonkin Hillsboro Ford! Thanks for highlighting the quick service and clean facilities. We appreciate your feedback!

The Service Dept employees are all very friendly and

The Service Dept employees are all very friendly and courteous. I had no appointment, but Noah was able to squeeze my service into the schedule anyway and actually completed the work earlier than expected. Always first class customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paul, we're delighted to hear that Noah and the Tonkin Hillsboro Ford service team provided you with first-class customer service. Thanks for sharing your experience!

The sales people are very nice and not pushy.

The sales people are very nice and not pushy. Very attentive to what I wanted and not trying to sell me things I did not want. If they offered and I said no they did not keep pushing it on me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're glad to hear our team at Tonkin Hillsboro Ford provided attentive and respectful service. Happy driving!

I had my A/C serviced and rear brakes and rotors

I had my A/C serviced and rear brakes and rotors replaced. The work was done same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brian, it was a pleasure to assist you with your vehicle's brakes, rotors, and A/C! Thanks for sharing and leaving Tonkin Hillsboro Ford a four-star review.

Val was great to deal with will come see her again Val is

Val was great to deal with will come see her again Val is the best at her job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We really appreciate your glowing feedback about Val! Thank you from all of us at Tonkin Hillsboro Ford.

Great Experience !

Great Experience ! Appointments are easy to schedule. Staff is attentive. Noah was especially helpful with answering all my questions and addressing any concerns. I will most definitely recommend this Dealer !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Amanda, we're delighted to hear that Noah and the team at Tonkin Hillsboro Ford provided you with a great experience! Thanks for recommending us!

Outstanding service and staff!

Outstanding service and staff! Easy to make appointments and they are very sensitive to appointment times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ken, we're delighted to hear you had a great experience with our team at Tonkin Hillsboro Ford! Thanks for the positive feedback!

Benito did a good job of communicating the timeline and

Benito did a good job of communicating the timeline and the issue at hand. Delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Tonkin Hillsboro Ford a five-star review! We are happy to hear that Benito provided excellent service and communication. Have a great day!