Ed Morse Ford St. Robert

Called about a 2024 Mustang GT priced at $49.5k. They quoted me $53k and said cars.com had erroneously adjusted their price. A week later it’s still priced at $49.5k on cars.com and $51k on their website.

A huge Thanks to jesse sales manager he knew just what I wanted & price was spot on, I couldn’t have asked for more!! Jesse I love my 2017 fiat!! Thankyou financing staff fast & friendly people that work hard to put you in your vehicle! Thanks again!

Buyer beware.. do NOT buy a used car from this dealer without an inspection.. They withhold information about their used cars. ONLY after you get an inspection do you find out everything that is wrong with the vehicle. I will be contacting the Better Business Bureau. This dealer is unethical!!!!

I was in the market for the 2020 Lincoln Continental at this dealership. I messaged them and told them if an agreement could be reached on the car’s price (too high for the market), my trade, and exchanging the tires (Chinese, unfortunately), I was motivated to buy that weekend and would accept an aggressive APR (my credit is well over 800) and finance through their dealership. I let them know that I didn’t NEED a different car, but was interested in a change. Also reminded them that Continentals weren’t the “first pick” of most people who HAD to buy a car, and that they’d had it on their lot since November 2023 with barely a change in price. I provided info about my trade and my price to get a deal done that was based on three legitimate offers that week. Adam responded. He undervalued my trade by $5,000.00, decreased the price of the Continental by $300.00, and told me that his deal was good that day only. Hahaha! I did t know car salespeople still stooped to xx high pressure sales tactics like that. He also said the dealership was going to auction the Continental if it didn’t sell, yet they still have it listed, and… what do you know… lowered the price to $24,xxx, which is now much more reasonable! Pass on this dealership. Adam is the worst, and they aren’t serious about treating customers well or selling cars.

My wife went two days ago to this dealership, having narrowed down her vehicle search to two different vehicles - one being a Mazda CX-9 and one being a Toyota Highlander. I want to stress that the salesperson who assisted my wife (Kimberly R.) was very courteous and fantastic to work with, and my wife's experience with her was fantastic. That essentially ended, however, once the sales manager (Jesse C.) began to talk. My wife had been asked a question or two about whether cost was important and the like. The sales manager did state (accurately so) that they knew they could beat the Toyota dealership on MSRP. My wife mentioned at one point that she was also going to head to the other dealership to test drive one of their vehicles to see what they could do. Despite my wife having already provided a VIN (for trade-in value evaluation), she was told by the sales manager that "studies show that you tend to buy a vehicle from the last dealership one visits; so if you're serious about doing a deal, let me know." Good deals are always fantastic, but bad customer service will - and did - kill a deal in its infancy. We were so put off by this treatment that she immediately headed over to the Toyota dealership and purchased a vehicle that day - and while the Toyota dealership didn't quite match MSRP, they got very close, provided a lifetime engine warranty, came up an extra $500 on the price, *AND* provided an extra 6 free oil changes. The sales manager was, however, correct about one thing. One does indeed tend to buy a vehicle from the last dealer they visit. This usually has to do with the fact that the last visit involves contract signature, exchange of keys, etc.

Went in wanted to do a 24 hour test drive on a Ford Explorer. We are still in the early planning phase of getting a new vehicle. So want to make sure it’s going to be a good fit. When the sale rep went to confirm with the sale manager that we had the green light. I could over hear him saying how we basically just wanted to borrow their car for fun. He came down to since we weren’t wanting to make a deal ASAP, we weren’t worth their time. The sale rep was very friendly but management is poor. I’ll be taking my business else where.

Great Experience, friendly and courteous staff, as soon as you walk in the door you were greeted and not rushed into something you don't want or can't afford. Provided up to date information and even searched the web for similar trucks to make sure I was getting the best price, if they don't have it, they can find it and get it for you.

As I was travelling through the area, I had a flat tire. Chris fixed the flat and had me back on the road in minutes. Truly exceptional service and I would highly recommend them to anyone.

Lee (service mngr) does not support service members,, argues against performing warrantied repairs. On 8 May 2017, Dunns Auto body brought my 2015 Fussion in because I had an indicator for a faulty airbag showing. Lee told Dunn that the airbags are not warrantied and that their is a diagnostic charge pending from the exam. The Fussion has 22,000 and change in miles. Well under the warranty period. Lee needs to find a new profession.

best experience i ever had buying a new car. the loan office jesse was fantastic we did the loan online with in 30 mins he gave us a call to see what we were looking for and then with in another 30 mins called to tell us we were approved. the sales person miquel was fantastic to he showed us the car and took us for a test drive. he went through the whole car telling how all the gadgets worked in it and let me tell you there are lots of gadgets in it. they are the best there. would recommend them to everyone. Kathie and Mike Wilson