Reviews
Great experience, Matthew was courteous and did a
Great experience, Matthew was courteous and did a thorough job of explaining what was going on with my car.
Great experience, Matthew was courteous and did a
Great experience, Matthew was courteous and did a thorough job of explaining what was going on with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Will was all around great with all the help and
Will was all around great with all the help and information on a particular vehicle I was looking to purchase. Unfortunately we weren’t able to come to a mutual agreement on the price for the vehicle to close the deal. Nothing to do with what he did. Management wouldn’t accept the my offer. Thank you for all your help Will!
Will was all around great with all the help and
Will was all around great with all the help and information on a particular vehicle I was looking to purchase. Unfortunately we weren’t able to come to a mutual agreement on the price for the vehicle to close the deal. Nothing to do with what he did. Management wouldn’t accept the my offer. Thank you for all your help Will!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kenneth and Ciocca worked tirelessly with us to get the
Kenneth and Ciocca worked tirelessly with us to get the car and the deal we needed. Whether a phone call, an email, or a text they made our experience easy. I am more apt to buy a car from someone who doesn’t pressure me into a car or a deal I don’t want or need. Ken and Ciocca treated us right.
Kenneth and Ciocca worked tirelessly with us to get the
Kenneth and Ciocca worked tirelessly with us to get the car and the deal we needed. Whether a phone call, an email, or a text they made our experience easy. I am more apt to buy a car from someone who doesn’t pressure me into a car or a deal I don’t want or need. Ken and Ciocca treated us right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and friendly service.
Great and friendly service. Couldn’t ask for more!! Would come back again. We loved Will!
Great and friendly service.
Great and friendly service. Couldn’t ask for more!! Would come back again. We loved Will!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to write us a review, Makowsky! Please let us know if we can do anything else to help!
Very friendly and knowledgeable.
Very friendly and knowledgeable. Took the time to make sure I got what I needed from the dealership.
Very friendly and knowledgeable.
Very friendly and knowledgeable. Took the time to make sure I got what I needed from the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Coleman, Thank you for the great review! We're happy to hear that our team at Ciocca Subaru of Philadelphia provided you with friendly, knowledgeable service and took the time to make sure you got exactly what you needed. We truly appreciate your support and hope you’re enjoying your new vehicle!
They were very professional and courteous, especially
They were very professional and courteous, especially William who was the one that sold me my car. I will recommend them to a lot of people to come and get your automobile from there.
They were very professional and courteous, especially
They were very professional and courteous, especially William who was the one that sold me my car. I will recommend them to a lot of people to come and get your automobile from there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen, Thank you so much for your kind words! We're thrilled to hear you had a great experience, especially with William—he’ll be happy to know he made such a positive impact. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your new car, and don’t hesitate to reach out if you need anything!
Matt did a great job helping me to get the infotainment
Matt did a great job helping me to get the infotainment screen in my Subaru replaced after it failed, and went the extra mile to get it covered by Subaru. Thanks Matt!
Matt did a great job helping me to get the infotainment
Matt did a great job helping me to get the infotainment screen in my Subaru replaced after it failed, and went the extra mile to get it covered by Subaru. Thanks Matt!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We're so glad Matt was able to help get your infotainment screen replaced and even get it covered by Subaru—that’s the kind of service we strive for. We'll be sure to pass along your kind words to him. Thanks again for choosing us, and don’t hesitate to reach out if you need anything in the future!
We worked with Will.
We worked with Will.i.am when we came in to check out a Subaru, and he was fantastic. From the start, Will was incredibly knowledgeable, friendl,y and approachable. And he never once made us feel pressured. He really listened to what we were looking for and took the time to explain all the features without overwhelming us. What stood out most was how genuine he was — you could tell he actually cared about helping us find the right fit instead of just pushing for a sale. He answered all our random questions with patience and made the whole experience way less stressful than I expected. AND he continued to text us with new cars/ideas even after we left. He gave us his personal number and we were messaging back and forth. Thank you Will! If you’re going to the Ciocca Subaru, definitely ask for Will — he’s the kind of salesperson that makes the process easy and even enjoyable.
We worked with Will.
We worked with Will.i.am when we came in to check out a Subaru, and he was fantastic. From the start, Will was incredibly knowledgeable, friendl,y and approachable. And he never once made us feel pressured. He really listened to what we were looking for and took the time to explain all the features without overwhelming us. What stood out most was how genuine he was — you could tell he actually cared about helping us find the right fit instead of just pushing for a sale. He answered all our random questions with patience and made the whole experience way less stressful than I expected. AND he continued to text us with new cars/ideas even after we left. He gave us his personal number and we were messaging back and forth. Thank you Will! If you’re going to the Ciocca Subaru, definitely ask for Will — he’s the kind of salesperson that makes the process easy and even enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yasmine, thank you so much for taking the time to share your experience! We're thrilled to hear how well Will took care of you — from his genuine approach and deep knowledge to his continued support even after you left the showroom. It's clear he made a lasting impression, and we're so glad he was able to help make the process not just stress-free, but actually enjoyable. We'll be sure to pass along your kind words to him. Thanks again for choosing Ciocca Subaru — and for recommending Will so highly!
Ben was just flat out awesome and made my experience
Ben was just flat out awesome and made my experience smooth and painless. Highly recommended!
Ben was just flat out awesome and made my experience
Ben was just flat out awesome and made my experience smooth and painless. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Dante! We're thrilled to hear that Ben made your experience smooth and painless—that’s exactly what we aim for. We’ll be sure to pass along your kind words to him. Thanks again for the recommendation!
Clean, efficient and timely.
Clean, efficient and timely. Thank You to Jeremy and the Ciocca crew on my recent service visit.
Clean, efficient and timely.
Clean, efficient and timely. Thank You to Jeremy and the Ciocca crew on my recent service visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We're glad to hear your service visit was clean, efficient, and timely. We'll be sure to pass along your thanks to Jeremy and the rest of the Ciocca team. We appreciate your support and look forward to serving you again!