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Donalson Chevrolet Buick GMC

(1,618 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donalson Chevrolet Buick GMC from DealerRater.

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Great personalized experience.

Great personalized experience. Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

3 purchase from Donelson.

3 purchase from Donelson. Always a very straight forward transaction. Very professional. Rusty always does a great job listening and taking care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and super knowledgeable courteous also very

Very helpful and super knowledgeable courteous also very informative and respectful! Will definitely be back to purchase the next one from him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another excellent experience at Donalson service

Another excellent experience at Donalson service department! I never ask for special treatment, but I feel like I get it every time I need service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience all through the sale!

Great experience all through the sale! No pressure to buy ! Jack explained everything i needed to know ! Enjoying the truck !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Although the pricing was competitive, I did not receive

Although the pricing was competitive, I did not receive my Costco rebate. I informed them at the beginning that I was a Veteran, had USAA and Costco. The rebate was $1250.00 for Costco. I informed them that the rebate was not on the contract as it was all lumped together. No one responded and my attempts to remedy the situation were ignored. no answer to text or voicemails left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went for an oil change came back with tire lights on and

Went for an oil change came back with tire lights on and engine light on. Not happy with the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mr. Mitchell was honest, humorous, and insightful. We had

Mr. Mitchell was honest, humorous, and insightful. We had great conversation while waiting for the deal to go through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jack is great!

Jack is great! We will purchase from Jack the next time we need another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marty was very nice.

Marty was very nice. Did everything in his power to get my family in the vehicle of our dreams. Will recommend this dealership to anyone looking for another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.