Reviews
Great personalized experience.
Great personalized experience. Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
3 purchase from Donelson.
3 purchase from Donelson. Always a very straight forward transaction. Very professional. Rusty always does a great job listening and taking care of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and super knowledgeable courteous also very
Very helpful and super knowledgeable courteous also very informative and respectful! Will definitely be back to purchase the next one from him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Another excellent experience at Donalson service
Another excellent experience at Donalson service department! I never ask for special treatment, but I feel like I get it every time I need service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience all through the sale!
Great experience all through the sale! No pressure to buy ! Jack explained everything i needed to know ! Enjoying the truck !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Although the pricing was competitive, I did not receive
Although the pricing was competitive, I did not receive my Costco rebate. I informed them at the beginning that I was a Veteran, had USAA and Costco. The rebate was $1250.00 for Costco. I informed them that the rebate was not on the contract as it was all lumped together. No one responded and my attempts to remedy the situation were ignored. no answer to text or voicemails left.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Went for an oil change came back with tire lights on and
Went for an oil change came back with tire lights on and engine light on. Not happy with the visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Mitchell was honest, humorous, and insightful. We had
Mr. Mitchell was honest, humorous, and insightful. We had great conversation while waiting for the deal to go through.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jack is great!
Jack is great! We will purchase from Jack the next time we need another car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marty was very nice.
Marty was very nice. Did everything in his power to get my family in the vehicle of our dreams. Will recommend this dealership to anyone looking for another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car