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Donalson Chevrolet Buick GMC

(1,616 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,616 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donalson Chevrolet Buick GMC from DealerRater.

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They get you right in and do an amazing job.

They get you right in and do an amazing job. I recommend them for all your service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Donalson is a great dealership if you are looking to buy

Donalson is a great dealership if you are looking to buy a new vehicle. Great customer service and a friendly staff. Charlie in sales is great and will work with you to get exactly what you are looking for. Megan the service manager and Jewel in the service department are hands down the best service team around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They did a great job.

They did a great job. Greatest service department ever. Couldn’t be any happier with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department works quickly and efficiently.

The service department works quickly and efficiently. They have you in and out in no time at all. All the people I have worked with were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership was very professional and helpful, sales

Dealership was very professional and helpful, sales representative was very knowledgeable, helpful and enthusiastic about helping me with me personal needs. Very thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every single person I met there was super friendly and

Every single person I met there was super friendly and helpful and it was a very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales department were very helpful and the financial

The sales department were very helpful and the financial made it easy to work with all and all a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Closing paperwork took 3 hours, it was like he never

Closing paperwork took 3 hours, it was like he never handled the paperwork before. He was very condescending in our talking about the car and paperwork. Next question does show Cadillac as a choice

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always courteous.

Always courteous. Can always get a convenient appointment. Waiting area is always clean and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dealing with Jana was a pleasant surprise.

Dealing with Jana was a pleasant surprise. She went up and above my expectations I was expecting! She was a real pleasure dealing with. Thanks Jana

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.