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Donalson Chevrolet Buick GMC

(1,616 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,616 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donalson Chevrolet Buick GMC from DealerRater.

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I like the people that work in the service department

I like the people that work in the service department they are very nice and professional, they’ve answered all my questions every time I’ve been there, thank you guys so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Taylor is awesome!

Taylor is awesome! This was our second vehicle to purchase there. We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people here where amazing and I would recommend this

The people here where amazing and I would recommend this dealer to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good service work with me well met all my needs

Very good service work with me well met all my needs would recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Out of all the dealerships I have been to and the people

Out of all the dealerships I have been to and the people I have used this will be my forever go to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience in Service is always top notch!

My experience in Service is always top notch! I have the real MVP of a service rep. She’s the best around! Love JEWEL PAYNE! The dealership should feel blessed to have the young lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional and polite!

Very professional and polite! Staff was wonderful. Car was taken care of promptly.will definitely use y’all again. And when I’m in the market for another vehicle I will visit Donalson . I’m I’m

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly, nice very efficient and professional.

Friendly, nice very efficient and professional. The salesman was an awesome person. He got me what I wanted and wore the note needed to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I spent over $700,000 on 14 new trucks, but still had to

I spent over $700,000 on 14 new trucks, but still had to pay $1.50 for a bottle of water. Some of the requested trucks were sold further process and that caused extra work on my end. I could not believe that there wasn’t better customer service, support, help, and local delivery for a purchase this large. Luckily for Donalson the dealer across the road offered even worse customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, great staff, awesome maintenance crew,

Great service, great staff, awesome maintenance crew, need work on the pricing lol, that’s enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.