Reviews
Top notch experience. Went above and beyond
Steve Sumner got actively involved with us to help us serve our immediate need to replace our totaled car. Worked diligently to make sure we could complete a complex transaction quickly and with ease
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevinson Lexus of Lakewood. Please don't hesitate to reach out to us if there's anything more we can do!
Thank You!
All around great experience. Michael Tsuji was first class! I couldn’t be more pleased with my experience. He did a great job putting up with my indecisiveness and helped me make the right decision for my needs. Thank You for your guidance and support with my first new vehicle purchase in a few years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent personal service
Did what we wanted, followed through, friendly, Made entire process easy and fun. Second time for a car at this dealership and with Steve, and will continue to use them .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
First time customer-excellent service!!
My husband and I are not spontaneous shoppers in any category!! We do our research, go home and talk and think about a purchase and feel no pressure to buy on the spot at any time!! We had been thinking of buying a new car (our present car was working well, no problems, so again , in no hurry to purchase a car.) We were driving by Steviinson Lexus and decided to stop. We were met at the door by Steve Sumner(had never met him before). He was very friendly and appeared to be in no hurry, but was asking and listening to every need we had. We then went out to look at the preowned cars available, My husband and I were so impressed with his knowledge and no pressure attitude towards buying a car. All the people we encountered at the dealership were so courteous, and the dealership was spotless!! I would highly recommend using this Dealership and this was our first visit!! By the way, we bought the car and feel great about our purchase!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lilly, thank you for taking the time to leave a review for us at Stevinson Lexus of Lakewood. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Happy satisfaction.
Having owned 3 previous Lexus vehicles from 1990 to now, it was a no brainer to buy another. I traded in my 2010 Lexus RX350 that was a front wheel drive for an all wheel drive 2019 RX350. Stevinson Lexus had the colour combination (exterior and interior) RX350 that I was looking for. Jacob Wilson was professional, knowledgeable and congenial. Buying a new car was something that I dread but the staff here made it a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Buying a Lexus from Stevinson Lexus, Lakewood, CO
My buying experience with Jacob Wilson was professional yet comfortable. Jacob was knowledgeable about his product. Answers to questions and concerns were all met. I was very happy leaving with my "new" car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy Car Deal
Jacob Wilson was warm and authentic. He provide plenty of options and detailed each one for us. Jessica efficienctly got us through the Finance process. We recommend Stevinson Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They make car buying easy and friendly
Ironically, we have had to make two different car purchases (different brands and dealers) within three months and the contrast was stark. We thoroughly appreciated the way Stevinson's people made this transition easy. Our other car purchase--with a different brand/dealership--became so frustrating that we ended 15 years of loyalty to a different manufacturer! This was our second purchase with Lexus of Lakewood and as long as they keep putting out great vehicles; they'll keep seeing us back. Jair Ayaquica was also involved in the orientation process with our previous car purchase and now in the sales of this vehicle. It is nice to see continuity over a three year period which helps build our confidence further.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Morgan, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!
Quick and efficient experience
The staff was very knowledgeable and professional in the way they treat their customers. They made sure that I felt valued and worked with me to get the car I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Perfect experience
Helpful. Honest. Swift. Easy to deal with and the car was exactly what I was looking for. Thanks Mike for handling your business like a professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!