Reviews
Write a reviewHighly recommend Merchant Nissan in Troy Alabama
My experience was a pleasant experience. Everything went great and smooth and worked with what I wanted. I would recommend this dealership to anyone looking to buy a new or used car or truck. They were nice courteous and I would highly recommended Lashonda.
Highly recommend Merchant Nissan in Troy Alabama
My experience was a pleasant experience. Everything went great and smooth and worked with what I wanted. I would recommend this dealership to anyone looking to buy a new or used car or truck. They were nice courteous and I would highly recommended Lashonda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Billy, It's great to hear that Lashonda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!
This is the first time using this dealership
Sales experience was pleasant no pressure car was as advertised overall good experience. Dealership website was accurate easy to navigate. Everyone was friendly and helpful.
This is the first time using this dealership
Sales experience was pleasant no pressure car was as advertised overall good experience. Dealership website was accurate easy to navigate. Everyone was friendly and helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!
No more VIP oil changes for Troy Nissan customers
Bought a car from Troy Nissan with VIP OIL CHANGE FOR LIFE. Told September 8, 2022 new owner Merchant Nissan will no longer provide VIP free oil changes. Unfortunately it is no longer locally owned and new owners have no loyalty for long time customers.
No more VIP oil changes for Troy Nissan customers
Bought a car from Troy Nissan with VIP OIL CHANGE FOR LIFE. Told September 8, 2022 new owner Merchant Nissan will no longer provide VIP free oil changes. Unfortunately it is no longer locally owned and new owners have no loyalty for long time customers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sales Manager admin@merchantnissan.com