Hello Subaru of Temecula

Hello Subaru Temecula is the best! They have the best customer service in their sales and service department. They go above and beyond without being pushy.

Great service! Professional staff, a video of inspection was provided, and staff had great communication with customers. Super friendly waiting area.

Spectacular service , really enjoyed the video updates on my car. Service attendant was really friendly!

Excellent from start to finish, Evelyn and the team are truly a class act. Will absolutely recommend

I was in for my 6,000 mile oil change, inspection, plus tire rotation. It took one hour and fifteen minutes past my appointment time to get my car back. They had a soda and water waiting for me and a tv in the waiting room. I would have given the service dept. 5 stars but they don’t seem to want to answer their phone. I’ve had my new car 3 months and in that time I’ve called 5 times, and not on the same day. I always got an answering machine telling me they are busy just leave a message. The first time I left a message and never received a call back. The other 4 times I just hung up. Evelyn was my service rep. and she gets 5 stars. She was friendly, thorough and polite. I was however informed to be on time to my appointment. In my case, I was 40 minutes early and put everything out of order I guess. Next time I will still get there early but won’t put my car in the line until my appointment time. In construction, if your work start time is 6am and you show up at 6am, you are considered late. If you show up after 6am, you get docked or you are sent home. You are only on time if you show up before 15 minutes before the 6am start time. I did have a pleasant time at the dealership and will go back again at the next mileage appointment. By-the-way, they did make an awesome video of my vehicle top and underneath showing me what they did and what was good and what would need attention in the future at my next service appointment. We were very impressed and it was nice seeing a glimpse of the underside of my car.

Amazing dealer, great service, always clean and offer drinks while shopping or waiting on a service. Already recommended to lots of friends car shopping.

“It’s Whatever Man” that’s the response Leo the service advisor will give you when you notice missing hardware in the engine compartment. After receiving my vehicle I checked the engine compartment and noticed a missing item, Leo says “ I know the designs of these vehicles and there nothing supposed to be there”, when I pointed out the wear marks surrounding the hole he insisted there’s nothing supposed to be there, so I said xxx it’s obvious now I feel like I have to check all the work and he replied “it is whatever man”! So seems like Hello Subaru of Temecula has already become another low end dealership! I’ll post of picture of this guy so you can steer clear of him…

Everything was smooth and easy. They made the process a breeze. I’m super thankful.

Fast service with booked appointment. However, was not able to get complimentary car wash especially as a recent car buyer. Plastic was left in my car for me to take off and toss away. All the other dealers have the courtesy to clean up after themselves. Overall, nice customer service and fast process.

I was impressed with the courtesy and the kindness when I pulled up for my service. The gentleman who helped me out was professional and thoughtful. He listened to my needs and inform me of everything that would be done. I will certainly hope to be there for my next service.