Reviews
In 2008 I purchased a new HONDA CR-V from Norris Honda. ...
In 2008 I purchased a new HONDA CR-V from Norris Honda. Unlike other dealers that hassled and pressured me to buy from them, the buying experience at Norris Honda was great. The Norris staff treated me fairly without any harassment or sales' games that I experienced at other Honda dealers. I was so pleased and impressed with the sale and follow-up maintenance service on my 2008 Honda, I went back to Norris this year and purchased a Nissan Quest van. The experience and follow-up service mirrored what I experienced with the Honda. I have recommended Norris to family and friends who have also purchased new vehicles from Norris because of the exemplary and fair treatment by their staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was completely overwhelmed by the quality of Service I...
I was completely overwhelmed by the quality of Service I received at Norris. I have gone to other car dealers as well as service companies for services, but was surprised by the employees professionalism and insight on my car problem. We purchased our vehicle from another dealer, but decided we would never work with that dealer again. I will only trust Norris to service both of my vehicles. I was treated fairly in regards to price. I did not feel that I was charged what some would say as "dealer prices" My car came back with out any issues and they also took the time to clean and detail it for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased our Honda 2010 Odyssey EX-L via internet...
Purchased our Honda 2010 Odyssey EX-L via internet pricing and this dealer. They had the lowest price and stuck to it. They were great and went to extra lengths in finding the color my wife wanted. They also went the extra mile and found a lower car loan rate. I really like that dealers can even provide MD tags. Dustin was helpful and patient (had to bring along our three kids).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
bought 2 new hondas in the past 6 years and the...
bought 2 new hondas in the past 6 years and the professionalism at Norris is second 2 none. not only were they professional, but the couple of times that i've had to call, they've responded immediately and been nothing but helpful. i would highly recommend Norris!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recommend Norris to anyone looking to buy or service a...
I recommend Norris to anyone looking to buy or service a Honda. I bought my Civic a few years ago and it was a great experience. They helped me find a car that met my needs (price, gas mileage) and gave me a fair price for my trade-in. Since then, the service dept has helped to keep my car on the road. Whether its an oil change or recommended service, they get the job done quickly and are always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the easiest car purchase I have EVER made!! ...
This was the easiest car purchase I have EVER made!! Andy made it simple and his no-pressure customer service oriented sales methods were great and refreshing. I will be buying from him again, and again, and again..... He allowed us to test drive the car for a full week, came to my house to appraise the trade in, picked up the trade in and gave me the keys to the new ride at my house. Absolutely amazing is all I can say.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff; kept me well informed of the service...
Very friendly staff; kept me well informed of the service status of my car; thorough review of my service details when I picked up my car. The staff contacted me with additional service recommendations based on their review of my car. My car was ready at the time estimated by the service staff. The final bill was less than what was estimated. It was returned to me very clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn't have been any easier to deal with really. Great...
Couldn't have been any easier to deal with really. Great price and great customer service. We had a trade-in and we got a very fair price. We were in and out in a matter of about an hour and a half. I liked them so much I have sent friends and family their way. Will but from Norris again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would highly recommend Norris, they are very...
I would highly recommend Norris, they are very professional and gave me a great price. I bought the maintenance contract which is great, my oil changes, tire rotations etc all taken care of. Everytime I've been for service they are very efficient and courteous and make me feel like they appreciate my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Norris Honda is my #1 choice to buy a car! I purchased a...
Norris Honda is my #1 choice to buy a car! I purchased a Honda Odyssey from Norris Honda and could not be happier with my purchase! I received a fabulous deal on my Odyssey with a no-hassle sales approach. Andy Franklin and Carl Haffner made the process of buying a new car seem easy and painless. The entire staff at Norris Honda is always kind, courteous, and professional. I will be returning to Norris Honda for future purchases. I would recommend Norris Honda to ANYONE! Thank you Norris!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car