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Simpson Buick GMC of Buena Park

(501 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–9:00pm Closed
2014 state dealer award
View 3 awards
2014 state dealer award 2014 state dealer award
2015 consumer dealer award
New (714) 577-2236 (714) 577-2236
Used (714) 677-4401 (714) 677-4401
Service (714) 582-4346 (714) 582-4346

Reviews

(501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Simpson Buick GMC of Buena Park from DealerRater.

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Outstanding

I purchased a 2014 Chevrolet Silverado recently and after going to a nearby Chevrolet dealership, "Selman". My air conditioner went out. Being it currently summer time. I went back to Selman Chevrolet to have my air restored. Unfortunately Selman turned me away after spending 6 hours for the service department trying to diagnose the problem. I then on a separate date when to Simpson GMC not only had my Air Conditioner restored in less than 6 hours but also was offered a free lunch! Simpson GMC brings to the table a genuine and professional experience any person can feel special!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

We got a solid deal and great service at Simpson Buick gmc. My daughters first car purchase went seamlessly and we got great financing. Thanks Christian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hassle-Free Car Buying

My husband and I were interested in a 2014 GMC Acadia SLE-2. I requested information and shortly after, I was contacted by Riyaz at Simpson. Riyaz was wonderful! He was able to meet with us at our desired time and had the car ready for a test drive. Purchasing was quick and easy. The staff was friendly and even provided lunch for my family (we also had our 3 boys with us). Thank you for the hassle-free car buying experience! We are very satisfied with the fabulous staff at Simpson Buick GMC in Buena Park. Thank you for the kind follow up call, Riyaz. We love our new Acadia. Amy and Mark Slevcove

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding

I purchased a 2014 Chevrolet Silverado recently and after going to a nearby Chevrolet dealership, "Selman". My air conditioner went out. Being it currently summer time. I went back to Selman Chevrolet to have my air restored. Unfortunately Selman turned me away after spending 6 hours for the service department trying to diagnose the problem. I then on a separate date when to Simpson GMC not only had my Air Conditioner restored in less than 6 hours but also was offered a free lunch! Simpson GMC brings to the table a genuine and professional experience any person can feel special!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership for my busy life

I called in for information on a new Buick Verano and spoke to Gary Simpson. He took my information and called me back right away with a price quote. Ali, their sales manager called me to confirm my appointment and my new car was waiting for me, detailed and ready to take home. This is exactly what people with busy schedules need when purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service

Steve did a great job. He and his manager went above . This is my 2nd vehicle with Simpson Buick GMC. I will be back and will refer anyone I know that is looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Efficient Dealer

I called in for information on a new Buick Verano and spoke to Gary Simpson. He took my information and called me back right away with a price quote. Ali, their sales manager called me to confirm my appointment and my new car was waiting for me, detailed and ready to take home. This is exactly what people with busy schedules need when purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cadillac Treatment

My wife and I are accustomed to the treatment we received buying Cadillacs and Mercedes in the past. Ali and his salesman Taylor treated us with the same level of care and attention that we were used to. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Service

My wife and I are accustomed to the treatment we received buying Cadillacs and Mercedes in the past. Ali and his salesman Taylor treated us with the same level of care and attention that we were used to. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Piece of Cake

Ted did a great job on our car. We got a recall notice and we're weary about the process. He put us at ease and got it handled immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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