Reviews
Excellent customer service, great salesperson and
Excellent customer service, great salesperson and managers. The BEST car experience I’ve ever had, especially the ease of purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been coming here since 1997.
I have been coming here since 1997. The past service manager, Darrell McMillan, and now Rhea know who I am when I call. I feel I am getting quality personalized service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from Paul and the service department here.
Great service from Paul and the service department here. They had my part and got me in on short notice. Plus the waiting area is very comfortable and I was able to keep working on my laptop while I waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying my new Jetta at Karen Radley Volkswagen last week
Buying my new Jetta at Karen Radley Volkswagen last week was the most straightforward car buying experience I’ve ever had. I truly appreciate the prompt, no-nonsense customer service provided by Shannon and Alex’s subsequent assistance. If you’re in the market for a new VW, I highly recommend you touch base with Shannon and the team at Karen Radley.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I have ever had.
Best car buying experience I have ever had. Accurate quote given upfront, paperwork and vehicle ready when I showed up, courteous and respectful people in each position from sales to business office. 5 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was extremely punctual and kind during my visit.
Service was extremely punctual and kind during my visit. Even gave me a car wash while there
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Radley VW is a very professional dealership, their
Radley VW is a very professional dealership, their service department provides excellent customer service. Though I was sorry to hear Harold McMullen retired He was excellent to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership that helps clients with there needs
Great dealership that helps clients with there needs especially in the service department. Please go see Rhea she was a great help in assisting me with the problem that I had with my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff. They took the time to explain everything and gave me an accurate quote before service was started. Gave me timely updates as well. Great overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is horrible not good at all .
Customer service is horrible not good at all . It’s close to my house to be convenient to go but wouldn’t other wise
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
