Karen Radley Volkswagen

This is the way car buying should be! The team at KarenRadley VW know how to make this a quick, pleasant and enjoyable Experience!!!! If your looking for a Volkswagen give them a try, I did all the way from Ohio and it was well worth the drive. Thank you Chris Henson, Tony and Jesse. Bill M Ohio

NO PRESSURE! My Sales Rep was excellent. Most of all, his patience with me was top notch. To me, it was not all about the sale. The finance guy also had to have some tolerance of me. The entire experience was do-able.

Quick, Professional, Direct and Understanding of the Customers needs.

I initially was looking a 2015 version. The Sales Consultant made me feel that what I wanted was his top priority. I didn't feel pressured nor ignored on what I was looking for.

Ryan Cosgrove made my vehicle purchasing experience very smooth and painless. He was able to and willing to answer any questions or concerns that I had and was not pushy as far as selling me the car, which I really appreciate more than anything. The staff in general was very cordial and helpful from the sales manager to the General manager to the front desk staff. I will definitely be returning to Karen Radley Acura for the servicing of my vehicle and also the next time I purchase another Acura vehicle and would recommend friends and family as well.

the staff is professional nice i am always treated good when i visit. my car part was delayed so they gave me a loaner car. I appreciated it. Mr Darryl is great. Omar and Brittney also. shuttle guys as well.

After my car had been deemed a total loss by my insurance company, I was faced with having to finance my first vehicle. Many would say this is scary experience in itself, but after just moving to the area 2 months prior, and not having the savings for this unexpected purchase, I was overwhelmed with the thought of buying my first vehicle. A friend of a friend recommended I go see Dayz at Karen Radley, and she changed this scary experience into one of the best decisions I have made thus far as an adult. They worked hard to get me financing, and into a vehicle which I could afford and was reliable. After browsing dealers and leaving discouraged time after time, I stepped foot into Karen Radley with low expectations, but quickly began to realize that they were the perfect fit for me! I love my vehicle and am so happy to be a part of the Karen Radley family. My saleswoman Dayz, listened to my wants and needs, and gained my trust in a matter of minutes. I have called her multiple times since my vehicle purchase 5 days ago, and she always answers my calls and questions right away. Knowing she is there for me, even after I signed on that final dotted line, is such a comforting feeling!

Please be aware the dealership will sneak in tax payments. I leased a vehicle from Karen Radley Volkswagen the beginning of March 2016; it is four months into my lease and the dealership has failed to provide the title and registration which falls in their purview for leased vehicles. They have added on additional expenses for taxes, which was never revealed to me before the paperwork was signed. In addition, the dealership has negligently failed to provide temporary tags during the process. I am paying monthly payments on a vehicle I cannot drive legally. I would not recommend doing business with them.

Christopher Pugh was very informative about our options. I came there to look at one VW convertible but ended up buying a different one. We live in Kennett Square, PA and drove all the way to your dealership and we were not disappointed. I absolutely love my new VW Beetle Convertible.

Convenient of check-in, check-out and payment; their positive and appreciative attitude toward customers, excellent quality of service and timely advice.