Reviews
Sonja is an outstanding sales consultant who listens and
Sonja is an outstanding sales consultant who listens and accomodates every need, question and concern. This is the second time my husband and I have worked with her. Request her and you will be most fortunate! She makes the car buying process easy. Carlo, the sales manager, is a gem. He was the key to finding the car I wanted. He was most helpful and available from the time I walked in the door until I drove away in my new car! Financial meeting was quick and very efficient. It was a smooth process, start to finish. I would highly recommend this dealership.
Sonja is an outstanding sales consultant who listens and
Sonja is an outstanding sales consultant who listens and accomodates every need, question and concern. This is the second time my husband and I have worked with her. Request her and you will be most fortunate! She makes the car buying process easy. Carlo, the sales manager, is a gem. He was the key to finding the car I wanted. He was most helpful and available from the time I walked in the door until I drove away in my new car! Financial meeting was quick and very efficient. It was a smooth process, start to finish. I would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Dee, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!
Quick service and very informative of vehicle
Quick service and very informative of vehicle diagnostics. Awesome staff, super friendly. Even offered a complimentary car wash after service.
Quick service and very informative of vehicle
Quick service and very informative of vehicle diagnostics. Awesome staff, super friendly. Even offered a complimentary car wash after service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lexi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We were able to get a good deal done, it took some work
We were able to get a good deal done, it took some work but I was very pleased with their ability to make me happy.
We were able to get a good deal done, it took some work
We were able to get a good deal done, it took some work but I was very pleased with their ability to make me happy.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sonja was great.
Sonja was great. Didn't feel pressured at all. She was very knowledgeable and willing to help in any way. Very professional, easy to get a hold of for questions . Her manager and financial guys were also great. Also love the Sunday hours. 10/10 would recommend!
Sonja was great.
Sonja was great. Didn't feel pressured at all. She was very knowledgeable and willing to help in any way. Very professional, easy to get a hold of for questions . Her manager and financial guys were also great. Also love the Sunday hours. 10/10 would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were very pleasant and easy to work with.
They were very pleasant and easy to work with. This is much appreciated. Thank you very much for the great service.
They were very pleasant and easy to work with.
They were very pleasant and easy to work with. This is much appreciated. Thank you very much for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!
Ken Ganley of North Olmsted was a great place to buy a
Ken Ganley of North Olmsted was a great place to buy a car. Our salesman Dan was more than helpful. He worked with us to get the right car along with the right price. Answered all our questions and made sure we were happy with our purchase. I would recommend them and would give them a 10/10. Don’t hesitate going her if you want a Great Experience.
Ken Ganley of North Olmsted was a great place to buy a
Ken Ganley of North Olmsted was a great place to buy a car. Our salesman Dan was more than helpful. He worked with us to get the right car along with the right price. Answered all our questions and made sure we were happy with our purchase. I would recommend them and would give them a 10/10. Don’t hesitate going her if you want a Great Experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Friendly staff.
Friendly staff. Communication was easy and exact. Pick up was a breeze. Staff went over the inspection in detail.
Friendly staff.
Friendly staff. Communication was easy and exact. Pick up was a breeze. Staff went over the inspection in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always a pleasure to work with Jasmine in VW service when
Always a pleasure to work with Jasmine in VW service when I bring my vehicle in. Wouldn't take my vehicle anywhere else!!
Always a pleasure to work with Jasmine in VW service when
Always a pleasure to work with Jasmine in VW service when I bring my vehicle in. Wouldn't take my vehicle anywhere else!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.
Matt Geraci was super knowledgeable about every aspect of
Matt Geraci was super knowledgeable about every aspect of the vehicle and was very helpful throughout the buying process.
Matt Geraci was super knowledgeable about every aspect of
Matt Geraci was super knowledgeable about every aspect of the vehicle and was very helpful throughout the buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!
Could not speak higher of Matt.
Could not speak higher of Matt. I experienced fantastic customer service and a buying process made easy and efficient. He displayed excellent knowledge of the car I was purchasing and was able to answer all the questions. He made the overall experience an easy and enjoyable one.
Could not speak higher of Matt.
Could not speak higher of Matt. I experienced fantastic customer service and a buying process made easy and efficient. He displayed excellent knowledge of the car I was purchasing and was able to answer all the questions. He made the overall experience an easy and enjoyable one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!