Reviews
Write a reviewI came in for an oil change
I came in for an oil change and the service was great and I am satisfied. Additional problems were found on the car, and the work ws performed on the spot which was also very helpful. The only problem I have is that the work performed didnt completely resolve the problem (creaking sound caused by bad joint possibly) so I will bring the car in to have it re-inspected.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A+. first time there, couldn't been better!
A+. first time there, couldn't been better! I would recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast service, good advice
Fast service, good advice. First oil change with new 2015 Forester. Keep up the good work folks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Staff is very polite, helpful
Staff is very polite, helpful and seem to take a personal interest in your service given.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly,helpful, informative
Friendly,helpful, informative, timely, accurate. Well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great purchase experience
Great purchase experience. Jeff Kreuz did a very efficient job coordinating his Northtown team mates, so everything went smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasure doing business with your team
Service people were very efficient and courteous. Pleasure doing business with your team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service I received was quickly preformed
, and I spent little time at the dealership waiting for my car. North town has always had quick service, and I have never had to bring my car back for them to correct something they have done. I really enjoy dealing with Northtown, and I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was well guided through the experience
I was well guided through the experience. I would recommend Northtown Service Departments to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin and his Techs are great.
My vehicle is always serviced at Northtown. Kevin and his Techs are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase