Reviews
Write a reviewJim Keras
Jim Keras shows and spreads the Subaru love! Their service department is super friendly and professional. They will answer all of your questions until you are comfortable and have a good understanding of the situation at hand. Go see Dama and her team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chellebeaux, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
legacy service
as usual ?. outstanding... The service staff is reliable and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pat, thanks for your great review, and for giving our dealership such a high star rating!
3rd car buy, things get routine.
Just purchased 3rd Subaru. Process is easy, and I think reasonable, but I have purchased many cars in my lifetime and know what to expect. Haven't needed anything but routine maintenance. So buying the third one was easier, and with addition of another local dealership, they remain competitive in pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Tennessee Harvey. Thank you and we hope to see you again!
Could Not Be More Satisfied
Great people, great vehicles and an excellent facility. This is our fourth new Subaru from this dealership and we will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mikeb, thank you for your high star rating. We're happy to see that your experience with us was excellent!
Car Service
great job at service department when.my daughter bought the car on for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Derrell, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
AC service on new Ascent
Though the vehicle was purchased in another state, the staff at Jim Keras Subaru treated me exceptionally well, as usual. This included frequent service updates, loaner car for the warranty work, and finishing well before projected time, Jared and the entire staff are wonderful ambassadors for the Jim Keras facility, and the Subaru line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julianc, thanks for your praise and kind comments about our team.
kdaisy@bellsouth.net
I was greeted immediately after pulling in to the service department. The work order was filled out and I was escorted to the waiting room. The area was nice and very clean. After 25 minutes the service person came in and told me my vehicle was ready. I was given a copy of the comprehensive inspection report and was shown to my vehicle. It could not have been any more efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kay L. Mcadams, we strive for a high level of customer satisfaction in all aspects of our dealership.
Jim Keras Subaru
the staff is easy to work with! They made buying my new car super easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamie, thank you for taking a moment and sharing your experience with us. We hope you enjoy your new Subaru.
Great so far!
We had a great experience with Brian, Vinny, and David. They were very helpful and patient and explained things I didn't understand. We're really enjoying the new Crosstrek we purchased after taking a small road trip. We're looking forward to many more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Brandon, for reaching out to us. Your opinion plays an integral part in our customer service. We appreciate your business, and hope you have a great day.
Caleb and David
Caleb was extremely knowledgeable and helpful in the process of my leasing experience. He took his time and explained everything I didn't understand. I felt very comfortable unlike previous experiences at car dealerships where I felt intimidated. Very pleasant experience! Thanks, William Pressley
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks William for taking the time and sharing your purchasing experience with Caleb. We appreciate your business, and hope you enjoy your Forester. Happy Holidays!