Porsche Grand Rapids

I was able to work thru the Charlevoix Fox Ford dealership (Leanna Hart) to purchase my Audi. I was impressed with the selection and negotiation process. Delivery was painless. Very good organization to work with.

Treated with courtesy and very professional. Updated on my vehicles progress regularly. When calling Jeremy's direct number, he always answers. Extremely happy with my service experience! Nice new clean facility!

Service advisor was very helpful. Service work was completed on time and as agreed. All very smooth and very organized. Good work.

Tom McNally made me feel welcome and never rushed. Probably the best car buying experience I have every had. I highly recommend Audi Grand Rapids.

They were able to get to my car quickly and I felt like they were honest about what it needed. Did not feel pressured to do more than what we came in for.

Everyone was very kind and informative. Dealerships get a bad rap for being overly expensive- but I was treated fairly and shown a breakdown that outlined what price and why.

Salesmen - Charles VW goes out of his way to work with any issues and work with all the departments.

Charles Van Wyk was great to work with. He was knowledgable, helpful and friendly. We negotiated by phone and we flew in from Florida to pickup the car. He picked us up at the airport and the car was ready for inspection and looked beautiful. Mike McCahill helped us through the paperwork and was friendly and efficient. We landed at the airport at 10:15, we were picked up at 10:30. By 12:45 we were on the road south having inspected the car, processed the paperwork, and gotten the briefing on the cars features, all at a great price. Outstanding!

Employees were friendly and helpful; waiting area was a great place to work while I waited; estimate of service time was accurate.

Kent Hamman and Joel in service were knowledgeable and very accomodating. I appreciated the time they took and detail they shared regarding our service.