Reviews
Write a reviewWell done guys!!
We just bought an Equinox from them and overall the experience was pleasant, Chris and Corey were quick, kind, and very down to earth. We will definitely be back, thanks guys!
Well done guys!!
We just bought an Equinox from them and overall the experience was pleasant, Chris and Corey were quick, kind, and very down to earth. We will definitely be back, thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dondelinger Chevrolet-Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!
NEW BUYER
Extremely disappointing buying experience ! Felt the dealership could care less about me getting what I ordered
NEW BUYER
Extremely disappointing buying experience ! Felt the dealership could care less about me getting what I ordered
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Always an ?Excellent? experience at Dondlingers; I?ve been a customer for 12 years.
Owner
Always an ?Excellent? experience at Dondlingers; I?ve been a customer for 12 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always impressed!
Im always impressed by the service at Dondlinger's. We did not buy our current Chevys/Cadillac from them but its highly likely we will buy our next vehicles from them!
Always impressed!
Im always impressed by the service at Dondlinger's. We did not buy our current Chevys/Cadillac from them but its highly likely we will buy our next vehicles from them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Service!
Intended to drop off my vehicle for a last minute oil change, but they were willing to get it done while I waited. In and out in a little over 30 min. Great Service!
Quick Service!
Intended to drop off my vehicle for a last minute oil change, but they were willing to get it done while I waited. In and out in a little over 30 min. Great Service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dondelinger review
I had a great experience all around. The customer service was great. The finance went smoothly, and they gave us different options on things.
Dondelinger review
I had a great experience all around. The customer service was great. The finance went smoothly, and they gave us different options on things.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Great service! They even washed my car each time I've been!
Oil Change
Great service! They even washed my car each time I've been!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Got in and out quickly. They always do a great job!
Service
Got in and out quickly. They always do a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mister
The sales staff stayed very late for us to purchase the vehicle we bought. They gave us great service and went above and beyond the normal operating hours as well as a great price!
Mister
The sales staff stayed very late for us to purchase the vehicle we bought. They gave us great service and went above and beyond the normal operating hours as well as a great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the Great Review Scott, We appreciate your business
Terrible service, deceitful company
I spent a year researching the new car I would buy. I carefully chose all the options and even texted them to Dan. I went to get the car, they had me pay first then inspect the car. The dash was damaged (spent a year researching the new car I would buy. I carefully chose all the options and even texted them to Dan. I went to get the car, they had me pay first then inskect the car. The dash was damaged (yes a new car) and did not come with the engine block heater I specified. I have drove this car less than 400 miles in two months, it’s in the shop for the fourth time to have them fix it to be not damaged and to have that block heater. They have lied to me, not given me a loaner car and refused to just give me the new car I ordered. Now I’m stuck. Don’t do business with them, they won’t treat you with respect or take the blame For their errors.
Terrible service, deceitful company
I spent a year researching the new car I would buy. I carefully chose all the options and even texted them to Dan. I went to get the car, they had me pay first then inspect the car. The dash was damaged (spent a year researching the new car I would buy. I carefully chose all the options and even texted them to Dan. I went to get the car, they had me pay first then inskect the car. The dash was damaged (yes a new car) and did not come with the engine block heater I specified. I have drove this car less than 400 miles in two months, it’s in the shop for the fourth time to have them fix it to be not damaged and to have that block heater. They have lied to me, not given me a loaner car and refused to just give me the new car I ordered. Now I’m stuck. Don’t do business with them, they won’t treat you with respect or take the blame For their errors.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We certainly understand the frustration associated with your new Blazer purchase. As you know, we located a vehicle for you from another dealer, and didn’t notice the scratch on the dashboard until we were in the process of delivering it to you. We immediately indicated we would replace it with a new one as soon as the part arrived from GM. We are not sure where the miscommunication regarding the block heater surfaced, but we acknowledged a mistake was made, and agreed to install one at no charge to you. We understand that this is a major purchase and want to make sure you’re completely satisfied, which is why we did not hesitate to take care of these issues as soon as they arose. It is also why we offered to deliver your vehicle back to you after the installation, as well as provide a complimentary oil change for your frustration. We are truly sorry for the frustration and inconvenience, but hope that you are able to start enjoying your new Blazer now that the scratched interior piece has been replaced and the factory block heater has been installed.