Reviews
Beware of Conklin Chevy service in Newton.
Beware of Conklin Chevy service in Newton. They made mistakes repairing my vehicle. I had to return my car to them directly after picking it up from service. The turn signals and high beams did not work and it had a loud noise from under the dash. They had originally replaced the power steering assist motor. They charged me $190 to tell me that the turn signal stalk just failed and that someone cut the boot that was on the firewall around the steering shaft. I told Nick they must have damaged those items. he said no. He quoted me $450 to replace the turn stalk. I didn't give him a chance to quote the firewall boot. I paid the fee and picked up my car. I ordered a $15 turn stalk and replaced it in 5 minutes. They had broken the clip that holds the wire connecter to the stalk. As far as the boot goes, they just pulled it out and did not reinstall it. I fixed the car in 20 minutes. Sad that a company you think is reputable treats their customers this way.
Beware of Conklin Chevy service in Newton.
Beware of Conklin Chevy service in Newton. They made mistakes repairing my vehicle. I had to return my car to them directly after picking it up from service. The turn signals and high beams did not work and it had a loud noise from under the dash. They had originally replaced the power steering assist motor. They charged me $190 to tell me that the turn signal stalk just failed and that someone cut the boot that was on the firewall around the steering shaft. I told Nick they must have damaged those items. he said no. He quoted me $450 to replace the turn stalk. I didn't give him a chance to quote the firewall boot. I paid the fee and picked up my car. I ordered a $15 turn stalk and replaced it in 5 minutes. They had broken the clip that holds the wire connecter to the stalk. As far as the boot goes, they just pulled it out and did not reinstall it. I fixed the car in 20 minutes. Sad that a company you think is reputable treats their customers this way.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely apologize that you had a bad experience while you were here, Nate. This isn't the experience we've designed for our guests, and I would like to visit with you further. At your convenience, please contact me at, 316-283-1220. -Laura Titus, Service and Parts Director Conklin Chevrolet Newton
Both service agent and salesman friendly and informative.
Both service agent and salesman friendly and informative. I’ll be back, thank you all.
Both service agent and salesman friendly and informative.
Both service agent and salesman friendly and informative. I’ll be back, thank you all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us feedback, Mark! We'll let our team know of your appreciation. We strive to provide the highest quality service to our customers, and we genuinely appreciate your business. -Brandon Schill, General Manager Conklin Automotive Newton
Gabe did an excellent job understanding what I was
Gabe did an excellent job understanding what I was wanting and looking for. And the service department did great making sure everything was safe and ready for the next adventure. Thanks Conklin.
Gabe did an excellent job understanding what I was
Gabe did an excellent job understanding what I was wanting and looking for. And the service department did great making sure everything was safe and ready for the next adventure. Thanks Conklin.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW, what a fantastic review! Thank you so much for your public praise! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Brandon Schill, General Manager Conklin Chevrolet Newton
Cal the salesman did everything he could to make sure we
Cal the salesman did everything he could to make sure we had an amazing purchase experience
Cal the salesman did everything he could to make sure we
Cal the salesman did everything he could to make sure we had an amazing purchase experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase and thank you for taking the time out of your day to rate and review us! It's wonderful to hear that you had a stress-free car-buying experience working with Cal, we’ll let him know of your kind words. We appreciate you giving us the opportunity to serve your automotive needs and look forward to continuing to have you as part of our family for years to come. -Brandon Schill, General Manager Conklin Chevrolet Newton
Conklin Chevrolet has always treated me and my family
Conklin Chevrolet has always treated me and my family great! Their service is A-1.
Conklin Chevrolet has always treated me and my family
Conklin Chevrolet has always treated me and my family great! Their service is A-1.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WOW, what a fantastic review! Thank you so much for your public praise, Randy! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton
I appreciate the pick up and delivery service as I am
I appreciate the pick up and delivery service as I am alone and it is not very pleasant to have to sit in the waiting room at a dealership waiting for my car to get done
I appreciate the pick up and delivery service as I am
I appreciate the pick up and delivery service as I am alone and it is not very pleasant to have to sit in the waiting room at a dealership waiting for my car to get done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so overjoyed to hear about the great experience you had at our dealership, Sandy, and that our delivery service works well for you! Customer service is always at the heart of each interaction our team has. We sincerely appreciate your business and will be standing ready to help meet your automotive needs throughout the future. -Laura Titus, Service and Parts Director Conklin Automotive Newton
I enjoy coming to Conklin’s for a service of my vintage
I enjoy coming to Conklin’s for a service of my vintage car I’m glad they can locate the problem and have the tools and the parts to fix it
I enjoy coming to Conklin’s for a service of my vintage
I enjoy coming to Conklin’s for a service of my vintage car I’m glad they can locate the problem and have the tools and the parts to fix it
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review, Beverly! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Laura Titus, Service and Parts Director Conklin Automotive Newton
Gave me an appointment the day after I called and got me
Gave me an appointment the day after I called and got me in and out very promptly. Courteous friendly and helpful.
Gave me an appointment the day after I called and got me
Gave me an appointment the day after I called and got me in and out very promptly. Courteous friendly and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review! We’re grateful to you for your confidence in us, in taking great care of one of your largest investments. We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton
Everyone at the dealership was very nice.
Everyone at the dealership was very nice. I feel like I got a good deal and they treated us well. I am a return customer and will come back again.
Everyone at the dealership was very nice.
Everyone at the dealership was very nice. I feel like I got a good deal and they treated us well. I am a return customer and will come back again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review, Troy! We aim to build long-term relationships with our customers, making them feel appreciated and like part of the Conklin Automotive family. We sincerely thank you for your continued business and we look forward to seeing you again next time! -Brandon Schill, General Manager Conklin Automotive Newton
Pone waa answered in a timely manner.
Pone waa answered in a timely manner. Scheduler was polite and friendly. Got me scheduled at a time and day that was convenient to me.Got the work done in the time frame they said it would. Pretty seamless.i
Pone waa answered in a timely manner.
Pone waa answered in a timely manner. Scheduler was polite and friendly. Got me scheduled at a time and day that was convenient to me.Got the work done in the time frame they said it would. Pretty seamless.i
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review Edward, and welcome to our Conklin service family! We appreciate you taking time out of your day to let us know how we’re doing, and we’re thrilled to hear that the service team offered you a phenomenal experience! We sincerely appreciate your business, and we look forward to having you as one of our valued customers for many more years to come! -Laura Titus, Service and Parts Director Conklin Chevrolet Newton