Coast Buick GMC

Always print and helpful with meeting you and getting the right service for your automobile. Explaining what you need and why so they can get you back on the road and keep your car/truck on the road longer.

They did a great job of helping me choose what I wanted and getting the deal done. Really couldn’t have asked for a better process and help from the team

The dealership was nice clean everyone very friendly. All my questions were answered very happy with my purchase.

They treat me with respect and curiosity. The salesman Rena was very kind and curious

I took my 2016 Buick Regal with 29,000 miles to Coast buick with the transmission shifting is radical any inch in light on. Zachary did a diagnostic check and charged me 294.00 and reading said the speed sensor was bad. But they wont replace it because they want me to pay 11,700 for new transmission. What a rip off. When going to the service manager Bill Hill, he took me inside his office to explain they can't just repair my transmission. He brung in a witness and then started in on me being very obnoxious and rude. Im 75 years old and they figured I was too old to take up for myself. I took my car to discount transmission and now I have just the speed sensor fixed at 1800.00 and transmission works fine. So, if you get a miss in your engine, they're gonna want to put a new engine in so I would be aware of going to coast Buick service center.They are crooks

Very easy and smooth..and fare price on trade in ....highly recommend ..will buy there again...

Friendly, no pressure. Happy with my deal on my new buick encore gx touring Thankvyou

I visited this horrendous dealership Saturday to see a Cadilac XT5. I was approached outside by Tim. At first he was friendly and accommodating until it wasn't a pleasant experience at all. I wanted to see a new XT5, loved it. But, I asked if there was a gently used one and I was told if I was looking for "preowned" I wasted his time and he wasn't going to waste more of his time with me if I could not afford the new Cadilac. Appalling behavior. He was loud, demeaning and disrespectful. I was then told he needed all of my personal information. When I said why would you need my information if I could not afford it he became belligerent and nasty. He told me I could call his manager but his manager would take his side. Because he knows his job and has other things to do. My husband and I have always purchased new Cadillacs. Have great credit, income and have been at my job for 14 years. We would have been trading in my 2021. These things were never even spoken about. When I questioned if there was someone else to help us Tim then became combative and swore at us. We decided then to just leave. I am 54 years old and have bought many cars in my life and many from less than stellar dealerships, but never have I experienced such disrespect and downright nastiness from a business. I hope this gets to who it needs to and no one else needs to ensure such disrespect and nastiness.

Caitlin was great and did a great job for me. She deserves a higher rating. It’s the rest of the sales team, mainly Tony the sale manager. He has treated me poorly, disrespected me by pretty much laughing in my face, not caring about my time at all, sees my messages and ignores them, tells me how he lost $5000 on my deal ( which I know is xx) the car has been sitting on the lot for a very long time! My car broke down literally 3 weeks after me having possession of it, he promised he would have a loaner car ready for me when I got there when I spoke with him at 430 pm, I got there at 615, wasn’t given a car until almost 815!!! Zero respect for my time!! He sat in his office bsing with other employees the whole time. Then laughed at me about how he didn’t mail a check to me that he showed me 2 days before that he was going to mail to me. Thought it was funny that he didn’t ever mail it to me as promised. Which the check was supposed to be sent to me 3 weeks earlier!! Would never recommend this dealership to anyone to purchase a vehicle on the way I have been treated. Still waiting on the floorboard for the back of my car.

David and Bill in the service department, did an amazing job! Great communication throughout the process. Service was impeccable and all personnel were professional. I highly recommend!!!