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Ben Mynatt Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (188 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

I had the first Oil Change & Tire Rotation on my 2015 Cruze LTZ RS. I has a great experience and the service tech answered questions about various things about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear that you had a great experience with our Service Department George!

Friendly service people Nice customer waiting area

A little slower than promised, but Drew did everything he could to make up for it. Otherwise, seemed to go as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Charles for your review on our Service Department.

Great service

I went in for my first free oil change on my 2014 chevrolet cruze. The staff was friendly and took care of everything for me. Didn't have to wait in the lounge long. The lounge was great even had some free snacks and drinks for customers. I was happy to see the soda machines were only 50 cents a can. Great price. Hate paying 75 cents for a little can of soda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Greg! Glad you found our snacks great!

Love this dealership

Every one I have encountered at Ben Mynatt Chevrolet is always so friendly and helpful. Our services have always been handled very quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Kristina for the kind review on our Service Department! Glad to hear that you received great customer service.

Great service at Ben Mynatt

I had a good service experience at Ben Mynatt. Brand new 2015 Equinox, but radio kept freezing up and could not be turned off. Service replaced it with a working unit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks David for the great review! Glad to hear that you love your new 2015 Equinox!

Excellent dealership! Knowledgeable staff!

Ray Overby is by far the best salesman I have ever had the pleasure of working with. He is attentive and knowledgeable. I will definitely be returning to do business again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

wow Thanks Justin for the great review on Ray Overby! He is a great asset to Ben Mynatt!

Great service, warm atomsphere

It was great, the salesman was courteous and informative. Everything went well. The surroundings were clean and the associates were friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Mary for the great review on our Sales Department! Happy that you're apart of the Ben Mynatt Family of Dealerships!

good service

i went through the Quick Lube..i was there almost 3 hours to get an oil change..i guess the men were doing the best they could ..but i was satisfied with the service...maybe it want be that busy next time...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Gary for the review on our Quick Lube Service Center.

Excellent service

Employees were courteous and serviced my automobile in a timely manner. A salesman came by and suggested that they clean out the air filter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Ella!

Mike Casavant

Couldn't ask for a more professional group. I worked with Chris on this transaction and he was great, followed up with me multiple times, work was completed per expectations given and no issues with the entire process. Note even when I choose not to utilize them for a particular service Chris didn't get upset (as seen at other dealers) nor act in a confrontational manner, this was highly appreciated and will solidify my decision to continue to do business with Ben Mynatt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Michael! We love to hear that your will continue to be apart of the Ben Mynatt Family!