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Sam Scism Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Routine service for car

Always helpful!!! Mosst excellent service always! Billie from servicing is always helpful in explaining things to me about my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Amy. Please let us know if you have any additional questions about services you received and thank you again for choosing Sam Scism Motors!

Great customer service

Great customer service and fit me in in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing Sam Scism Motors as your first choice for service!

Great sales people

I love my new vehicle, 2013 Ford Edge, Brock Boren was very attentive and aimed to make my purchase a nice experience. They gave me a fair trade for my old vehicle, which was a good buying point for me. All around good feeling about my purchase and all the sales help were very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carolyn, we appreciate you taking the time to leave us a great review! We are pleased to hear that Brock did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, David Scism GSM cdscism@hotmail.com

Superlative Service

Excellent, prompt and efficient, I couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gary, thank you for the feedback! We are happy to hear of your positive experience at Sam Scism Ford Lincoln, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Jason McKague Service Director jmckague@samscismfordlm.com

Good jopb and done promptly

Problem was a little unusual, but they diagnosed the problem and got it solved promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Edgar, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Best, Jason McKague Service Director jmckague@samscismfordlm.com

Granny

Husband and I had purchased our last 6 vehicles from this dealership. They have been extremely helpful and courteous at all times. Now that my husband is deceased, they have been very kind and helpful at helping me with the appropriate service and care schedule for my Explorer and F250.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Susan, thank you for the feedback! We are happy to hear of your positive experience at Sam Scism Ford Lincoln, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Jason McKague Service Director jmckague@samscismfordlm.com

Great service

Had recalls done and got fast excellent service, everyone was very friendly and dealership was very clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

I purchased a 2006 BMW Z4 3.0SI. I received excellent value, excellent service, everyone was very pleasant and helpful, and it was the best dealer experience I've had. Chris Gates at Sam Scism Ford in Farmington Missouri was / is the best, and I would definitely recommend him to anyone looking for a new or used vehicle. I also will use him again myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

I am very pleased with the service I received at your dealership! The service writer Billy was very helpful with information. I had a concern about my car and the service tech took the time to talk with me about it. I will be back for my next service and any needs for my car. Thanks Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very good sales dept.

Everything met our expectations. Very pleased. Jeff Asberry was very helpful, in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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