Permian Ford

I only bought a Ford truck because I like Permains service dept. I took my GMC there before I bought a Ford. They are fast I’m in and out quickly

Thank you for taking care of my dead battery! Your prompt and courteous service of picking me up at work, taking me home, jumping the car and taking me to the dealership were greatly appreciated!

Terrible form of communication and services. Services they are capable of doing but performing it in a timely fashion they lack, and consultants aren't helpful. Plus, they state that their customers do not need to make appointments for services which causes so much trouble between consultants and customers.

Trini is awesome, does what he needs to be done. Never have to question whether the job got done or not

Great service department. They are very friendly and will get your vehicle repaired promptly. I highly recommend Permian Ford for any repair work on your vehicle if you want it done right and don't want to wait forever to get it fixed.

My tire light had come on and I noticed my tread on one tire was very low.. I call and was there was no wait and I went right way. I was there in 10 minutes and now there was 4 hour wait. Okay I'll come back later. I come back I tell them I know I need one tire but I want at least 2 replaced so even thing out and not to bother checking it for repairs it just to far gone. I was told no problem they can do that. I wait for 2 hours and have the woman helping come out to talk to me. She says they tried to repair my tire but its not repairable. I told I know I told you not to bother and just replace it. She looked me in the eye and said "I just didn't believe you and we don't keep that tire in stock." Really? I drive a basic 2016 Ford explorer i don't have special tires, there hundreds of that car in town and they have no tires for it? She tells me they can order it but it will be at least a week before they get them. I was annoyed because they had told they could get everything done today. I asked about the tires warranty and ratings she wouldn't or couldn't tell me anything about it just the price. I just asked for my keys and left. I was done with her being rude and dismissive. I went to discount tire got a full set of tires in less then 2 hours and very friendly service. This tire incident was also not the first they have been rude but I looked past it. I was want to mention that i had my oil changed 2 months ago and my tires were marked as green tread levels and nothing about replacement was said. So apparently in 2 months of driving less then 5 miles a day my tires went from fine to almost bald...sure. More likely they just didn't do their job then. I won't be back for some time.

Great experience. Good pricing. Sales team went above and beyond to make sure I was satisfied with the deal they were offering me. 10/10 would recommend

Good over-all dealership, best place to shop for new or used.. excellent staff, everyone helps the other. Customer first.

Corey was very helpful. He was able to answer every questions I needed even after work hours. He was By far one of the biggest factors why I came from out of town to buy from Permian Ford

Service department was great Spent 4 days trying to buy an extended warranty but never received any help