Reviews
Write a reviewEngine repair
My 2019 Ford Escape had to have a new engine because of a factory defect. Thank goodness it was covered under warranty. Because of circumstances beyond their control, it took several months to complete. Even tho I was impatient at times, Mike and Charlie were always so kind and apologetic and kept me updated on my car’s progress. My car runs great now with no issues. Things are so different now since Covid and we just have to accept that it’s hard to get parts and also qualified mechanics. I don’t plan to buy another car any time soon because I’m so happy with my Escape but if I do, I will definitely give them my business.
Engine repair
My 2019 Ford Escape had to have a new engine because of a factory defect. Thank goodness it was covered under warranty. Because of circumstances beyond their control, it took several months to complete. Even tho I was impatient at times, Mike and Charlie were always so kind and apologetic and kept me updated on my car’s progress. My car runs great now with no issues. Things are so different now since Covid and we just have to accept that it’s hard to get parts and also qualified mechanics. I don’t plan to buy another car any time soon because I’m so happy with my Escape but if I do, I will definitely give them my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase