Reviews
Write a reviewSurvey
2015 Focus. the experience was a good one. the staff was very helpful and courteous. I made my own decisions without feeling like I was pushed into it. My salesperson Jimmy answered all my questions and explained all the bells and whistles in this Ford Focus. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast friendly service
Fast and friendly service. Vehicle was dropped off at my work. Made things easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F250 Diesel Repair
Arrived for service early afternoon without an appointment. Was greeted immediately and helped a few minutes later. Keith Miller was very professional and courteous. Work done and truck returned as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best car buying experience
It's the best dealership I have been so far. All processes were done fast and professionally. Stuff is very knowledgeable, helpful and with a lot of positive attitude. Good job Lithia Ford Lincoln of Fresno. I will come here again for another car for my family. Recommend to all Valley folks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No Title
Staff is very accommodating. Service and repair are always done with care and as I always wait for my car the waiting area is comfortable.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome
Thank you" Service is always great and you guy's rock
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Service at Lithia Ford Lincoln Rocks
Christopher Klein is the BEST. He has consistently give us GREAT service. Our vehicles are always ready early and we have never had to bring them back because they skipped something. Chris is AWESOME.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my New Linlcon MKZ !!!
As soon as I saw the AD on TV with Lincoln MKZ i fell in love with this car. I found out who is the dealer in the area, it is Lithia Ford Lincoln of Fresno, I called and made an appointment with Chris Zapada. He is young and very professional gentlemen who introduced me to my future car. The who process was pretty fast and super easy, i have traded my car in and got a great deal on a new car with a super low payment for the true Luxury car. Absolutely loved my car buying experience, defiantly recommend this dealership to anybody who in search of a Ford or Lincoln cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
what I don't like is having to wait for one and a half hour, to have a oil change.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karee, Thank you for taking the time to leave a review of your experience in our store. Please accept my apologies for the excessive time it took to complete your oil change. Please come in at your convenience so that we can discuss ways to resolve this situation to your satisfaction. Thank you, Cal Sager General Manager Lithia Ford Lincoln of Fresno
I love Lithia Ford!
No place like it in the valley! This dealership caters to their customers leaving you completely satisfied every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase