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J.C. Lewis Ford of Statesboro

(679 reviews)

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

The lady service tech was friendly, courteous, and very helpful. I needed a new tire due to a nail and glass in opposite sides of tire and said it couldn't be repaired. She had the new tire the next morning, replaced the old one and I kept my 10am appointment with my Doctor. Thanks very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, William! We're glad to hear that our team was friendly, helpful, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Michael Offer | GM | 912-629-9294

J.C. Lewis Ford Review!

You all were fast, friendly, helpful, and most importantly the part that was needed to be replaced was free! The customer service was great and I'm glad I'm the proud owner of a ford! #Ford4Life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Quentez! I'm very happy to hear that the team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Michael Offer | GM | 912-629-9294

Great Service

I liked that they took are of my daughter without me having to be there. Didn't try to take advantage of her, only great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your feedback, Kimberly. We greatly appreciate the opportunity to work with your daughter and earn her business. I will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Regards, Michael Offer | GM | 912-629-9294

Excellent service

Excellent customer service and they took very good care of me with the upmost respect and a timely manner thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brenda and thank you for this great review! We're excited to hear that the team took care of you! They are a great asset and we appreciate all they do. Thank you again and hope to see you soon. Regards, Michael Offer | GM | 912-629-9294

Satisfactory

They went the extra mile to make sure my vehicle was maintained to my satisfaction and to safety standards. I feel confident in the service they provide. I am pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wendy, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from J.C. Lewis Ford Statesboro. If there is anything more that we can do, please come back and see us again. Take care! Regards, Michael Offer | GM | 912-629-9294

Great place to buy new or used vehicles

Very informative sales staff and people skills, buying my vehicle at J.C. Lewis was the best experience in truck shopping I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your fantastic review was quite a refreshing read, Michael! Congratulations on your new truck. I am happy the team provided you with pressure-free, efficient and well-informed customer service. Regards, Michael Offer | GM | 912-629-9294

Great Service

Tommy is a great service advisor, honest, trustworthy and friendly. Will always recommend him and would refer him to anyone in the Statesboro area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bruce, thank you for the awesome feedback! You're right, Tommy is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Michael Offer | GM | 912-629-9294

Salesman very helpful.

Zach did a nice job. Very accommodating . Offered to bring vehicle to me to test drive if needed. Would go back to him for future cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Zach provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Regards, Michael Offer | GM | 912-629-9294

Great service with very clean facilities

The professionalism of the service manager Ken Hagin.. He always make sure that the customer comes first and that their wishes are met.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Byron, it is wonderful to hear that our staff at J.C. Lewis Ford Statesboro was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Michael Offer | GM | 912-629-9294

Great Professional Service.

Professional customer treatment. Being given a loaner Lincoln while mine was being serviced is outstanding. I am very pleased with the level of customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roy, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from J.C. Lewis Ford Statesboro. If there is anything more that we can do, please come back and see us again. Take care! Regards, Michael Offer | GM | 912-629-9294