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J.C. Lewis Ford of Statesboro

(655 reviews)

Reviews

(655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The customer service was excellent.

The customer service was excellent. The online scheduling was very convenient and user friendly. I also had an easy process with the loaner car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please keep us in mind for your future auto needs as our team is always here to assist you.

Very knowledgeable and helpful in finding the perfect car

Very knowledgeable and helpful in finding the perfect car for us. We really love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit to us. We look forward to seeing you back again in the future. Take care!

Customer service was great mangers were very friendly

Customer service was great mangers were very friendly love my new car would definitely shop here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

I had a very good experience buying this truck Brian

I had a very good experience buying this truck Brian Ballagh was an excellent salesman and guide. I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and recommendation! We appreciate your business and kind words, and we hope that you will continue to choose us as your dealership. Enjoy your Vehicle!

Takes 3 months for them to fix a vehicle and they let

Takes 3 months for them to fix a vehicle and they let them leak and mold and mildew and ruin before they fix it. And wanna keep giving u excuses with no loaner vehicle to drive. And they file everything with the warranty company even if they’ve told u it’s covered under there 1 year warranty. And then after they fix it’s pouring oil so now they gotta change gaskets.. 🫠😵‍💫

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We take your comments seriously and would appreciate the opportunity to connect with you to better address your recent experience with us. Please contact us when you are available. Thank you! Ted Hershey Director of Customer Experience Savannah Ford 21B209/ 04927 | Lincoln 21A217/ 11472 | Mazda 24013 Statesboro 21B785/ 06431 Hinesville 21B649/ 08110 Pooler 21B130/ 07909 W 912.629.9363 | C 912.856.9194 | WWW.JCLEWIS.COM

Nadia/Nick both very processional, friendly and

Nadia/Nick both very processional, friendly and transparent. They worked a deal for me that made sense and the price was right for me and my budget. If you are looking for a new vehicle I highly recommend shopping with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! Our team was happy to assist you. We hope you enjoy your day.

Nick was a complete professional and will be using him

Nick was a complete professional and will be using him for all of my vehicles. If you need a vehicle you have to come see him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are pleased to hear that was able to take care of you. Come back soon!

Sven and Nick were very helpful.

Sven and Nick were very helpful. Made the car buying experience great. I would give them 10 stars!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

Nick my salesperson did a very good job of taking care of

Nick my salesperson did a very good job of taking care of me. Knowledgeable about what I wanted and was able to get the job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

OUR GOAL IS TO MAKE YOU HAPPY!

Knowledgeable and friendly staff, modern and clean

Knowledgeable and friendly staff, modern and clean facility, great selection of used and new vehicles - Tim, Daniel, Craig, and Zachary are a wonderful asset to this company. Thank you again for helping me find the perfect car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind rating. We appreciate you taking the time out of your day to give us your feedback. If you ever need anything, please come see us again.