Reviews
Write a review2018 Ford Edge
We received a call from Hixson, asking about our Explorer and a possible trade. We went in told the Salesman Rick what we were looking for, within 45 minutes we where headed in the right direction. We went home and about 2 hours later they found the SUV we wanted and we closed the deal the following day. The time from start to finish was no more than 2 hours....and that was due to a previous customer completing their paperwork. The sales / Finance teams work hard and fast to make this happen. We are very happy with the experience and the Ford Edge we purchased. Thanks again Rick, you made it happen for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
hull.elizabethk@gmail.com
the experience was very easy and they treated you like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!
My New F-150 From Hixson, Leesville
Service was great, I got my new vehicle within the same day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abdulwahab, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Hixson's Dealership
Great place to buy a car, service department is great also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Service
My servicemen was very helpful and greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jasmine, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
PITIFUL SERVICE DEPARTMENT
UPDATE: After my review yesterday I went back to pick up my truck and due to the fact that I expressed my views in the form of an online review they handed me my keys and said they would not work on my truck. This is the most immature, incompetent organization I have come across for vehicle repair. I would highly suggest the military community stay away as HFD because obviously they can't run a reputable organization. Do not use their service department. I can't speak for sales but their service department wouldn't be able to diagnose a nail in the tire if they tried. I put my truck in there and outlined the issues and they didn't fix one. Unreal, how incompetent can one service department be. xxxx the first time I took it in I took them for a ride and let them listen.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Hixson Ford of Leesville. We would like the chance to talk to you further so please do call our Service Manager, Clint Murphy at 888-781-0014 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
2017 Expedition
Justin (sales consultant) and John (sales manager) were great, helped me out to get the vehicle I wanted for a great deal on both my new vehicle and my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Escape
Went to Hixson first then checked at 4 other dealers to make sure I was getting the best deal, ended up going back to Hixon and buying my Escape.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, thank you for your great review and congratulations on your new Ford Escape! We hope you have a great day!
Purchase of 2017 Super Duty KIng Ranch
Friendly professional staff, I actually got more for my trade-in than I expected,( A first for me). They were easy to deal with, no high pressure sales tactics. Also they had exactly what I was looking for.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stanley, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great buying service
Great and friendly service was fast amx easy better than we had expected to be .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase