Reviews
Write a reviewIt was very clean, and nice facility, i had a good
The staff was very helpfull, and professional. They made the process very quick and easy. I was in and out of the dealership in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
Happy
Felt like you guys worked to make sure you gave me a better deal than anyone else could have. Spoke to other dealers and they couldnt come close.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, we love hearing about customers who have a great experience at El Centro Motors Supercenter and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
Great staff and buying experience
I am not an impulse buyer, so it is very important to me that I could review the inventory online. This allows me to research my purchase, my financing options and receive a KBB value of my trade-in before arriving at the dealership. The salesman contacted me right away, via text, and we setup an appointment. When I arrived, my vehicle choice was waiting upfront. Juan Alvarez was the salesman who contacted me and his professionalism was stellar from the test drive to the drive off of the lot. Arturo Niebla was great to work with negotiating the financing. He presented the options, we discussed changes and he delivered exactly what I wanted. Cedric Penson has assisted me through many purchases. He always ensures that I receive the warranty and GAP coverage I want and need. I enjoyed working with the whole team. The experience was great and very pleasant!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
Very professional Crew
When I got there they were ready for my car. The best thing is that they were able to take me home and I live about 13 miles from Ford’s maintenance shop. They also picked me up to take me back to my car ready to go. Thank You Ford !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Elsa and thanks for the great feedback! We're very happy that our service team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
Great Service!
Great service and was explained the scope of work that was going to be completed! Christian was very friendly and made sure my truck was looked at for this noise happening when turning the wheel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Quick Lane
Service was fast. Only had to wait about 10 minutes to have my car pulled in and work started. Customer service was very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leigh, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At El Centro Motors, we value our customers and we look forward to seeing you on your next visit. Take care!
jimmy the best
went there got all the help I needed and treated me really well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jaime, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
El Centro Motors
Great service, as usual, from El Centro Motors. Excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, James. We truly appreciate your customer loyalty! Sincerely, Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
service
great, no, waiting a breeze, will return for all my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen, thanks for leaving this wonderful feedback! We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Morris, General Manager m.morris@elcentromotors.com, (760)-336-3435
El Centro Motors
El Centro Motors made our car buying easy. Car sales people were friendly and respectful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase