Reviews
Write a reviewSecond purchase from Jaguar Land Rover Lakeside
I returned to Jaguar Land Rover Lakeside to purchase a vehicle because I was so pleased with my experience with my first purchase. I was always treated with respect in a courteous and professional manner by both sales and service personnel. My requests for service were always honored when it was possible. My sales person, Derek, with my recent purchase of a Jaguar F-Type was extremely helpful. My vehicle had to be ordered and Derek kept me informed multiple times of the progress of the assembly and shipping process. He was very personable and knowledgeable about the operation of the vehicle. He gave me an excellent, thorough orientation to the vehicle upon delivery. This has been an overall great experience. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
CPO Range Purchase
Just bought a CPO Range - first class experience all the way. Vinnie (my salesperson) was great. Highly recommend this dealership. I have had experience with other Land Rover dealers in the area and these guys exceed the competition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Louis and team were awesome, great sales process and thorough. When we had a shipping issue, they fixed it, great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am very happy to buy car from LakeSide Jaguar
From beginning to end of delivery process very nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The experience of purchasing a vehicle was easy
Looking to purchase a vehicle was a pleasant experience. I did not feel pressured by the salesperson. The salesperson was very informative on the vehicles. The sales staff were accommodating and listened to my questions and requests. I feel that I received a good and fair deal on the vehicle that I purchased.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I had a great buying experience with Vinnie Fusco. He knew his product, wasn't high pressure and made the experience as easy as could be. You can tell he enjoys his work. Ask for him when you arrive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
I was given the opportunity to test drive the f-pace by your sales associate William Scandalis. My husband and I were highly impressed regarding his knowledge of the company vehicles and the time he took to answer our questions. As excited I was about my new car, I felt he was just as excited. He had nothing but wonderful things to say about the jaguar company and I felt he meant every word. He is truly an asset to your company and I look forward to working with him again. Thank You Jen
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth the drive to visit this dealership!
I am very happy with my purchase from Jaguar-Land Rover Lakeside. We made the 1.5 hr drive to look at & test drive a car we had seen on their website & ended up making the purchase! Kudos to John P. for meeting with us & making the entire buying process a positive experience. He also made sure all things with our certified Jaguar were as they should be. We will definitely be a repeat customer when the time comes!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pre owned purchase
Jaguar - Land Rover of Macomb was a very pleasant experience for me from the first moment I walked into the dealership 5 minutes prior to closing time on a Friday night. William my sales person was very patient with me throughout the entire process of purchasing my vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing
William Scandalis was my Sales advisor and I have purchased over 20 cars in my lifetime in the US. I have never once come across someone who is so genuine and fast as William. He made sure he understood my budget and got me the most value for my money. Great Job... keep it up
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase