Reviews
The best customer service still.
The best customer service still..Thanks to Laura and Chico for being 5 star each. I am thankful to have a dealership like this as has always been since day one years ago. Thank you again. Deborah Allen. 205 e 5th st. Halstead
The best customer service still.
The best customer service still..Thanks to Laura and Chico for being 5 star each. I am thankful to have a dealership like this as has always been since day one years ago. Thank you again. Deborah Allen. 205 e 5th st. Halstead
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Deborah! We are elated to hear our dealership was able to provide you with another excellent service while you were here. We’re grateful to you for your loyalty, and look forward to continuing to have you as part of our Conklin Ford family! -Laura Titus, Service and Parts Director Conklin Ford Newton
The guys there are awesome!
The guys there are awesome! Extremely knowledgeable and helpful. This is a second purchase there and will continue to do business with them in the future.
The guys there are awesome!
The guys there are awesome! Extremely knowledgeable and helpful. This is a second purchase there and will continue to do business with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to review us, Becky! We are so delighted that we had the opportunity to work with you, and we are elated that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else, we’re just a phone call away! -Brandon Schill, General Manager Conklin Ford Newton
Friendly service people at the Newton Ford dealership.
Friendly service people at the Newton Ford dealership. Honest and professional. Will continue to have service done there.
Friendly service people at the Newton Ford dealership.
Friendly service people at the Newton Ford dealership. Honest and professional. Will continue to have service done there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
WOW, what a fantastic review! Thank you so much for your public praise, Cathy! We are fortunate to have team members who are truly committed to serving every customer with the utmost respect & professionalism, every time. We look forward to seeing you again in the future! -Laura Titus, Service and Parts Director Conklin Ford Newton
Took my dead battery to get new one since it was under
Took my dead battery to get new one since it was under warranty. Battery had been jumped and driven on for a period of time, but went immediately dead when shut down. Had put in a battery from AutoZone since it occurred over the weekend and was out of state. Went to the Ford service side first, they said battery needed tested and needed to go to Chevy service side. Battery was taken there to be tested which they said could last from 30 min.. to 3 hours, and would call when test was over. 6 hours later, no call, so I went to dealership anyways. Was told battery was good. Not sure if it was or they swapped out for another used battery. Asked why a call wasn’t made, and response was it just finished 20 minutes ago. Attempted to charge me for the testing of battery, even though it was still under warranty. I questioned this and a phone call was made, and no charge was made. No offer to put good battery back in truck, or do you need help carrying it out. Went to AutoZone to return battery I bought and salesman was more than helpful. Gave me a full refund on battery and went outside to swap out the battery. This should have been the service I received at the dealership!!
Took my dead battery to get new one since it was under
Took my dead battery to get new one since it was under warranty. Battery had been jumped and driven on for a period of time, but went immediately dead when shut down. Had put in a battery from AutoZone since it occurred over the weekend and was out of state. Went to the Ford service side first, they said battery needed tested and needed to go to Chevy service side. Battery was taken there to be tested which they said could last from 30 min.. to 3 hours, and would call when test was over. 6 hours later, no call, so I went to dealership anyways. Was told battery was good. Not sure if it was or they swapped out for another used battery. Asked why a call wasn’t made, and response was it just finished 20 minutes ago. Attempted to charge me for the testing of battery, even though it was still under warranty. I questioned this and a phone call was made, and no charge was made. No offer to put good battery back in truck, or do you need help carrying it out. Went to AutoZone to return battery I bought and salesman was more than helpful. Gave me a full refund on battery and went outside to swap out the battery. This should have been the service I received at the dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Took my dead battery to get new one since it was under warranty. Battery had been jumped and driven on for a period of time, but went immediately dead when shut down. Had put in a battery from AutoZone since it occurred over the weekend and was out of state. Went to the Ford service side first, they said battery needed tested and needed to go to Chevy service side. Battery was taken there to be tested which they said could last from 30 min.. to 3 hours, and would call when test was over. 6 hours later, no call, so I went to dealership anyways. Was told battery was good. Not sure if it was or they swapped out for another used battery. Asked why a call wasn’t made, and response was it just finished 20 minutes ago. Attempted to charge me for the testing of battery, even though it was still under warranty. I questioned this and a phone call was made, and no charge was made. No offer to put good battery back in truck, or do you need help carrying it out. Went to AutoZone to return battery I bought and salesman was more than helpful. Gave me a full refund on battery and went outside to swap out the battery. This should have been the service I received at the dealership!!
Very helpful nice people
Very helpful nice people oooooooʻooooooooooooooooooooooʻoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo.ooooo.ooooooooo.ooooooooo.oooooooo.ooooooo.ooooooooo.ooooooooo.oooo.0000000000000.000000000oooooooo
Very helpful nice people
Very helpful nice people oooooooʻooooooooooooooooooooooʻoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo.ooooo.ooooooooo.ooooooooo.oooooooo.ooooooo.ooooooooo.ooooooooo.oooo.0000000000000.000000000oooooooo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to rate us! Our service team is working hard every day to ensure our customers are served with the highest quality of customer care, and your feedback helps make that happen. We sincerely appreciate your business Charles, and look forward to your next visit. -Laura Titus, Service and Parts Director Conklin Ford Newton
Friendly, honest and quick service.
Friendly, honest and quick service. Other Ford dealers in the area are closer but workmanship and honesty are lacking at those other locations. I intend to keep going back to Conklin. At one time or another, I talked to all four service representatives, all were great to work with!
Friendly, honest and quick service.
Friendly, honest and quick service. Other Ford dealers in the area are closer but workmanship and honesty are lacking at those other locations. I intend to keep going back to Conklin. At one time or another, I talked to all four service representatives, all were great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to review us, Shawn! Your word-of-mouth praise is all we could ask for. It was our pleasure to work with you and make sure your Ford is in good shape. We genuinely thank you for your business and look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton
Had a great experience with a recent recall on my F150.
Had a great experience with a recent recall on my F150. Everyone was fantastic with taking my call to the free shuttle service back and forth to my home and support staff in between.
Had a great experience with a recent recall on my F150.
Had a great experience with a recent recall on my F150. Everyone was fantastic with taking my call to the free shuttle service back and forth to my home and support staff in between.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We take recalls very seriously, and we do our best to make addressing the recalls as convenient and as quickly as possible. It’s been a pleasure serving you and we look forward to having you as one of our valued customers for many more years to come. -Laura Titus, Service and Parts Director Conklin Ford Newton
They were very understanding of my issue even though we
They were very understanding of my issue even though we did not buy our vehicle from them. They also had it done within the hour that they had scheduled.
They were very understanding of my issue even though we
They were very understanding of my issue even though we did not buy our vehicle from them. They also had it done within the hour that they had scheduled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic rating and review! We’re extremely grateful for the opportunity to serve you and delighted we were able to provide you with excellent service while you were in. We wish you safe travel, and we look forward to your next visit! -Laura Titus, Service and Parts Director Conklin Ford Newton
Edger was extremely good to work with.
Edger was extremely good to work with. He answered all my questions and texts on a knowledgeable and timely manner. Finance was easy to get through.
Edger was extremely good to work with.
Edger was extremely good to work with. He answered all my questions and texts on a knowledgeable and timely manner. Finance was easy to get through.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking time out to give your feedback and we're excited to hear Edger provided you with the quality customer experience we strive for! Thank you for choosing Conklin Automotive for your vehicle needs and we hope you’ll continue to enjoy your new Ford. -Brandon Schill, General Manager Conklin Ford Newton
Brad and the salesman in Newton were amazing and the
Brad and the salesman in Newton were amazing and the process of buying my new car a breeze!
Brad and the salesman in Newton were amazing and the
Brad and the salesman in Newton were amazing and the process of buying my new car a breeze!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We were excited to hear you had a great experience working with Brad. He is a true asset to the Conklin team, and we are lucky to have him. If you ever have any questions or concerns, please don’t hesitate to give us a call. -Brandon Schill, General Manager Conklin Ford Newton