Reviews
Write a reviewCecil Atkission Ford Service Department
Excellent service this week, best I have had so far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cecil Atkission Ford
Cecil Atkission Ford stuck with me throughout the length of this problem. That is true dedication to the customer. Thank you to Tom Gonzalez, Mario, and Marc for staying with me on this one. You have earned my respect and loyalty. Even when Ford declined to pitch in, yo stuck with me. Thank you! Fred Berg
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fred, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
Great service no waiting very helpful coordinated repair schedule to reduce down time overall experience was excellent friendly professional staff greeted promptly on arrival i didn?t have to wait
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service
Excellent. Second time I?ve had work done on my truck. Both times were really great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Explorer Service
Fast service. Excellent work. I recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Real Estate Owner in Mexico
Very polite and greatfull with everything!!! Everything went super well with the Ford employees!! Courteous employees!!! Good in Christ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edmundo, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We look forward to seeing you again!
GOOD PRODUCT
VERY GOOD TRUCKS AND CARS TO CHOOSE FROM. THE SALEMAN WAS VERY FRIENDLY AND VERY INFORMATIVE. HE LET ME CHOOSE WHAT I WANTED AND HE GAVE ME INFO ON THE PRODUCT. NO PRESSURE TO BUY WHAT I DID NOT WANT TO BUY..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience, Trinidad! We hope you continue to choose Cecil Atkission Ford Lincoln for all your vehicle needs! Take care!
Lincoln
As usual, a great job. Everything done as requested. I especially enjoy the wonderful car wash. Perfectly done. The Lincoln Motor Company always does a top notch job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gilbert, thanks! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Service
Scheduled an oil change, went as expected. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy we could help, Kenneth! We hope to be of service to you again! Take care!
Regular oil change on truck.
Speed good in and out. Am dissatisfied with inspection of vehicle, front end needed aligned but was not made aware until tires had to be replaced. Have had this vehicle serviced there almost every time.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ridgy, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please do call us at (830) 775-7481 at your earliest convenience so we can work with you to make this right. We hope to hear from you.