Reviews
Write a reviewMustang
C bad Ford was great defiantly will by in future from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!
Ford Explorer
Anthony, the salesman, was attentive and courteous. I would recommend this dealership.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!
Jason Griffin
Service and Quick Lane have proven repeatedly to provide excellent and efficient service. Always a positive experience and always get the vehicle done on time or earlier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Review
The service was nice Carlos took good care of me, it was a little wavy on picking the car and just the process in general but I?m happy with the outcome.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Carlsbad Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!
2020 F-250 Tremor
Excellent sales staff. They had the truck I wanted and the whole buying process was seamless and quick. I will be a return customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Carlsbad Ford Dealer
They never have enough people to keep the appointment short. I always have to wait. I never make recommendations to friends for things like dealerships. Too many variables.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Barbara, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!
Carlsbad ford
Carlsbad Ford does not stand behind there product, never answers the phone or call you back. We have yet to get anything done with warranty. It always the drivers fault. We will never do business here again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin, we are so disappointed to learn of this situation you have described. Please give us a call at (575) 885-3101 and we will do our best to make this better. We hope to hear from you soon.
Vehicle owner
Excellent service and very helpful staff. Facilities are very crowded. Appointment time was as scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, we're happy to hear you had such a positive experience with our team! At Carlsbad Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Service
Always friendly and helpful. They never give you the run-around, and work hard to satisfy their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!
Excellent place
Best dealership ever. Awesome staff!! Got the vehicle I wanted. Quick and easy process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amit, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!