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Bob-Boyd Lincoln of Columbus

(103 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:30am–4:00pm
Sunday Closed Closed
New (614) 452-4588 (614) 452-4588
Used (614) 452-5109 (614) 452-5109
Service (614) 452-4485 (614) 452-4485

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob-Boyd Lincoln of Columbus from DealerRater.

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We had a Fantastic experience.

We had a Fantastic experience. Everyone supplied Great service and were genuinely good people! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, knowledgeable, sales team.

Friendly, knowledgeable, sales team. Clean. Great service department. They are very customer focused. They had a good selection and helped me find exactly what I was looking for. Then went over all financing options and incentives. They found me the best deal. I felt very comfortable. Like working with friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Dealership that listens to the customer’s needs and how

A Dealership that listens to the customer’s needs and how to make purchasing a vehicle come together and finalize a vehicle purchase and sale. A good dealership to work with that sells a good product Lincoln vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service from beginning to end!

Excellent Service from beginning to end!! I highly recommend Kelly Culbertson for all of your sales needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly staff, worked hard into finding me the

Very friendly staff, worked hard into finding me the right car at the right price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for your service

Jordan was my sales consultant for my first purchase at

Jordan was my sales consultant for my first purchase at Bob Boyd Lincoln. He was patient and professional as we narrowed down the vehicle of choice. Ever conscious of not wasting my time, he had the vehicle parked out front waiting for me to look over. Always available for questions and concerns, but never intrusive or pushy. Chris and Cody finished up the purchase with equal professionalism. They went beyond and made my car buying a fairly speedy (as far as car buying goes) and enjoyable experience. A well run team! I highly recommend Jordan and the team at Bob Boyd Lincoln of Columbus dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy to work with and great communication.

Very easy to work with and great communication. Not high pressure at all. Friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob-Boyd Lincoln had the right SUV in stock.

Bob-Boyd Lincoln had the right SUV in stock. The purchase process with the sales staff went as simple as 1-2-3. I received a good deal and the whole process went as smooth as silk...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional service with a nice fleet of pre owned

Exceptional service with a nice fleet of pre owned inventory, Great rate for Lincoln Financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Braeden Leigh was an excellent sales rep, and he brought

Braeden Leigh was an excellent sales rep, and he brought out the very car I was looking for. It had all the features of my 2021 Corsair with a few more nice ones I wasn't expecting beyond wireless CarPlay, and a more convenient charging pad. He also recommended the Gran Touring model, which I was not considering until he did. I'm glad he did as it's been working out great, and makes me less concerned about the short trips near home that tend to be more frequent than highway trips.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.