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Akins Ford

(1,224 reviews)
Sales hours: 9:00am to 7:00am
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00am 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 6:30am–12:30pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 446-8540 (888) 446-8540
Used (877) 846-5080 (877) 846-5080
Service (866) 984-1844 (866) 984-1844

Reviews

(1,224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Akins Ford from DealerRater.

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Akins Ford is customer service driven!

Akins Ford is customer service driven! From the moment you walk in the door to keys in hand, they go the extra mile to take care of people. Outside of the long wait for financing paperwork, and the ext warranty (way too) hard sale attempt, we couldn’t be happier with our experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been a customer of Akin's Ford for over 16 years.

I have been a customer of Akin's Ford for over 16 years. They are the best that I have ever worked with. Jason, Tim and Tracey were wonderful to deal with and would definitely refer them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

this is the best dealer i have used bought a new 2013

this is the best dealer i have used bought a new 2013 dodge and a new 2022 f150 service has been good still trying to find a noise that only showes up when we are not looking for it service writer was very helpfull

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scott made the new vehicle purchase a breeze and I really

Scott made the new vehicle purchase a breeze and I really appreciate his efforts in getting this deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MY Salesman Mac Maclagan was Fantastic, He shoots

MY Salesman Mac Maclagan was Fantastic, He shoots straight and makes buyer a vehicle a good experience, I have used him to purchase several vehicles and he is not pushy and is very experienced. They have a great selection at Akins and i would recommed shopping there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came into the dealership to get my vehicle’s oil

I came into the dealership to get my vehicle’s oil changed i ended up getting the works package the work was done in about an hour or less the salesman informed me that the technician replaced the lug nuts on my vehicle because they were swollen he informed that their wasn’t a charge for replacing the lug nuts because it should have been caught in the dealership inspection of my vehicle that was much appreciated my car runs great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely terrible!

Absolutely terrible! I have purchased several vehicles from you guys and the service has gotten worse every time I use you guys for something. I (scheduled an appointment) to get my oil changed, fuel filter changed, tires balanced and rotated. After I told two different ladies over the phone the tire and rim size, and that Wild Willies would probably have to complete the balance and rotation. I got a call from your service department saying that they had to send it over to Wild Willies for just that. They also said they would call me when it was completed before the end of the day. Also advised me that I would receive a text about the oil change to make a payment. There was a recall that she advised me of and it was not even a thought for you guys to handle while you had my truck. I called Wild Willies to see if they completed my truck yet as I had not heard from your service department and they told me they would not be able to even get to it for a couple days minimum. He told me that they stay about a week and a half out on work. I told him that’s why I made a freaking appointment and told two different ladies my situation. Absolutely unacceptable the run around I received the past couple Times I brought you a vehicle to work on. I guess Brad got WAY too big for his britches and the customers service went to xxxx in a handbag. But I’m sure you guys could care less. You really don’t have any competition, or you would be hurting for sales and service if you did. Very unhappy and disappointed customer for several years now. I guess it’s time to find a new dealership that wants to treat people like people!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealer always winder dealer I recommend strong ,

The best dealer always winder dealer I recommend strong , the best guys in dealer and maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. I will continue to service my Vehicle with skins in winder. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Akins Ford was a great choice for me, and I would highly

Akins Ford was a great choice for me, and I would highly recommend them to anyone looking to purchase a car or truck. Todd Durham is my salesman and he was great!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.