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Akins Ford

(1,197 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00am 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 6:30am–12:30pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 446-8540 (888) 446-8540
Used (877) 846-5080 (877) 846-5080
Service (866) 984-1844 (866) 984-1844

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Akins Ford from DealerRater.

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Ford Bronco Sport

Easy process. Jeff was great. Will buy from Akins Ford again for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Director of Maintenance

Aiken was easy to work with, I bought from out of state and was able to do all business over wire and take speedy delivery of the vehicle. There was a couple of flaws withe vehicle I purchased, my sales agent was quick to help get the issues solved at no cost to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Akins always does a good job, very courteous and

Akins always does a good job, very courteous and professional. I love the Christian atmosphere they provide, that’s why I drive 50 miles to their place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone was pleasant and professional.

Everyone was pleasant and professional. Worked with me to correct problems. Kept me informed on progress. Will not hesitate to return if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have always respected Akins and I have purchased 3 cars

I have always respected Akins and I have purchased 3 cars there over the years. The ladies who answer the phone are very courteous, however my recent experience with their service dept has not been ideal. The communication from my service writer has been terrible. I was told he would keep me updated, but that did not happen. I have had to call numerous times to get updates, and he never contacted me to tell my truck was ready. I found that out on my own. I am disappointed in the service I received. EVERYTIME I tried to call him, I got his voice mail. I questioned in my mind, does he really work there!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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courteous, helpful folks that are easy to do business

courteous, helpful folks that are easy to do business with. Wish I lived closer to the dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have never had a bad experience with Akins, both

I have never had a bad experience with Akins, both purchasing and service, and this experience was no different. Easy to deal with, and the fastest purchasing experience I have ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The team at Akins Ford always goes the extra mile to

The team at Akins Ford always goes the extra mile to insure our vehicle is in top working order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Akins Ford

Great overall experience. Salesperson was very easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience I’ve ever had. I got to deal...

Best car buying experience I’ve ever had. I got to deal with Dayton Overstreet and his customer is top notch! I was in and out of the dealership in no time at all. The drive down for me was terrible but it was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.