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Hanlees Davis Chrysler Dodge Jeep Ram

(370 reviews)

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Davis Chrysler Dodge Jeep Ram from DealerRater.

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What should have only taken 2.

What should have only taken 2.5 hours instead took almost 7 hours. Most pathetic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service advisor Ramon was amazing and very helpful.

Service advisor Ramon was amazing and very helpful. He made everything very easy and fluid !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was more than satisfied with the service.

I was more than satisfied with the service. The person who helped me was polite and helpful. My only issue was as how difficult it was to get this work done. That was not the fault of the people who assisted me. It took forever to find a time to leave my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change over priced, pointed out had not replaced

Oil change over priced, pointed out had not replaced filter,??????,then did, came in on engine light problem, $2,200 out of pocket. Plus $850.00 warranty parts costs, said fixed problem, on trip heading east on 5 month trip heading to Bolder NV engine light back on ,new dealership $500.00 more found bolt missing that case problem, still heading east so far ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like the ease of scheduling, great communication, and

I like the ease of scheduling, great communication, and quick service that this dealership offers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff Nora, Alex and GM David were absolutely amazing

The staff Nora, Alex and GM David were absolutely amazing to work with! They made the entire process enjoyable and stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service rep couldn’t or wouldn’t take the time to listen

Service rep couldn’t or wouldn’t take the time to listen to a problem I discovered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mohammed did a very good job explaining what was needed

Mohammed did a very good job explaining what was needed to repair my vehicle. Also how long it would take to rec. the parts and how long it would it would take for the vehicle to be repaired. Everything he stated was right on and even allowed me to turn in my rental early saving me money. Excellent job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ramon, Ray, and the crew are simply the best!

Ramon, Ray, and the crew are simply the best! Thank you for helping me out and working on much needed repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good and honest customer service.

Good and honest customer service. Car was finished within a timely manner and cost was fair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.