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Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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More than satisfied, again!

This is our second purchase from Glenn Polk, even though they are 300 miles away. Between excellent customer service and a great buying experience, we’ll be back over and over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daaannnng, 300 miles away. Thank you so much for your business. - Trent Polk

mim.wall

I went to several dealerships to look for a Grand Cherokee Jeep. I found Glen Polk Auto Dealership to be Fair. Helpful. Informative. Friendly. Patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That is wonderful to hear. Thank you very much - Trent Polk

A fantastic car buying experience overall!

Great staff. Super friendly. At no point did I feel like I was being pressured or harassed, which is important to me when visiting car lots. Steven was the man. He made sure I was up and running with all the new gadgets my car offered before I drove off the lot. Great buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steven is a great guy. I'm so glad to hear you felt no pressure. Thank you BIGJEEPIN! - Trent Polk

Ram 3500

Great dealer to buy a truck from fair prices good salesmen I would recommend to buy your new car , truck or Jeep from Gpolk autoplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much Curtis. - Trent Polk

Wish all my car buying experiences were this good!

I have purchased many cars from many dealers and Bryan made this process the best I have ever experienced. I will recommend Bryan and Glenn Polk to anyone interested in another vehicle without the hassle and pressure that you may typically experience. It is worth a little extra drive to get to work with these guys. I want to compliment the Finance Mgr also because he made the process very quick and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for driving some distance to do business with us Maurice. That is great that Bryan and Kenny made everything hassle-free. - Shawn Polk

Great service!

Bj Banks went above and beyond to help me find a new car! I went to take my car to get serviced and I thought I needed to look at something new just to see what’s available and he helped me take home a brand new vehicle. I am so happy with my new car and very thankful Bj was there to help! He is amazing! Go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Tori. BJ is as solid as it comes. Thank you for your business. - Trent Polk

Frank Villarreal is Awesome

I did online application and most of the paperwork via Email and Frank Villarreal was most awesome with assisting me through the whole process. Very courteous and friendly and worked very hard to get me the best financing possible. Everyone there was awesome but Frank was the Best! He got me in the vehicle I was wanting and did a superb job with explaining everything and answered any questions I had. Thanks so much Frank Villarreal and Glenpolk Autoplex for the best experience in getting me into my new vehicle. Kuddos!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We think Frank is "the best" too Rose. He does an amazing job with each and every customer. I am very excited you got the vehicle you wanted and that the entire deal worked out so great. Thank you - Trent Polk

Very good experience

Levi was our sales rep. Friendly, helpful and willing to work with buyer. We went in close to closing time and he came out to the lot to offer assistance and ended with a sale. Thank you, it was a bit of a drive for us but Levi made it worth the trip.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm very happy that Levi made it worth it. Thank y'all - Conner Polk

Jeep purchase

Gus was wonderful! He did NOT pressure, he listened, he asked good questions, and most of all he was patient!! He, along with my Jeep MOAB, was exactly what I was looking for ... period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeep Moab.....NICE!!! Thank you Barb, I'll tell Gus too. - Conner Polk

Jason was Great—Process was Quick

Made an appointment to test drive the vehicle on Thursday, May 2 at 4:00-4:30. The vehicle was waiting right out front and Jason met me there. Test drove about 4-5 miles up and down the interstate. Looked over the vehicle (had already done lots of online research) and he was able to make a satisfactory deal and I made the purchase. Overall a great (small town) car buying experience. I am hoping for equally good car service and I have no reason to expect otherwise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Small town atmosphere is what we love Kevin. Thank you for your business. - Conner Polk