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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Dodge Chrysler Jeep Ram from DealerRater.

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Great service and employees and a nice facility.

It was quick and I was charges only for the inspection costs as I had requested. Alfredo is always a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A Dealership that goes the extra distance

The Service Writer was knowledgeable and understood what service I wanted done. I dropped the car off the night before service was to be done with an understanding of what time I needed it back. The car was done not only on time, but early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chapman jeep service

Angie was very knowledgable, professional, and efficient. She asked me the right questions and kept me informed about the service status while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Your staff is always super friendly and very nice. My children don't mind waiting because they enjoy the baked goods so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Matt Cooper, Chapman experience

Thanks Matt! You really went above and beyond to gain my business and continued to do so after the sale. I greatly appreciate all your hard work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Service

Mariano Hernandez was very attentive to insuring that my car would receive all the service items that were needed, and he called me on completion, which was very quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!

Exceptional service! Took great car in keeping car clean. Professional and time mgt was top! Will be back for sure. Keep up the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and great employees

The service guys are great. I own a Volvo and the service I get from the guys at Chapman for my Jeep is a much better experience than I ever get at Volvo. So much so that we decided to buy my 18 year old a car from the dealership instead of the Honda we were looking at. Alfredo in particular does a great job each time he has handled my repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car buying

The prompt service, getting me in and out of there in pronto time, giving me exactly what I wanted, the sales person was constantly checking with me and assuring me that everything was going great. I have bought my last 3 cars from C&C (including the one I just got) and this has been the best experience by far. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chelsey Martine

the whole team was very helpful, went above & beyond for me. nothing any other dealership has done before.... the team wasnt happy unless i was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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