Skip to main content

Adirondack Auto CJDR

(29 reviews)

Reviews

(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

From the time I ordered my Dodge Ram Gt Laramie to the...

From the time I ordered my Dodge Ram Gt Laramie to the day I drove it home, I had no complaints at all. Mike Watts was a pleasure to work with. The finance department was prepared for me when I arrived. The whole deal was fair and simple. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adirondack Auto was excellent in diagnosing and fixing my...

Adirondack Auto was excellent in diagnosing and fixing my ignition module and ignition switch problem. They were much more technically knowledgeable than the other dealer in my area was. I only had this one experience with them but I would definitely go back to them for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have always received great service. Always friendly,...

We have always received great service. Always friendly, professional and take a personal interest, in your interaction with them. Service and parts department give you accurate information on the upkeep of your vehicle. The staff go out of their way to make you feel welcome. During this pandemic, they have gone out of their way to insure the safety of their customers and staff. Highly recommend Adirondack Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Never a call back!!

Called Charlie on a Friday for numbers on a new jeep, as my wife and I had decided to trade, after looking they seemed to have the best inventory, now we know why, after a week of unanswered emails, text and phone calls we decided to go elsewhere, STAY AWAY!, The stuck on himself owners son won’t respond....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Outstanding

Have purchased over 20 vehicles from this dealership. Service department is over the top and always more than accommodating. Personal, friendly, and professional. Had a minor accident they took care of everything and vehicle is perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SALES

Sales department goes above and beyond to deliver the vehicle you are looking to purchase or lease. This is our third vehicle with them and we are 100% completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales Excellent. Parts/Service Worst

The sales department is awsome, I'm on my fourth vehicle with them, if they dont have what you want they get it in a short period of time. When it comes to parts/service warranty work.....go else where I'm four weeks in on a warranty issue with multiply calls and even driving to the dealership and havent ever received a call back. My reply is always I'll look into it and call you back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Awesome, awesome experience

I had an awesome experience with Adirondack Chevy Buick in Elizabethtown New York! I had been searching all surrounding local and also in Vermont for a car dealership to get me into the right vehicle and Adirondack Chevy Buick was my choice and I am so happy to have chosen them , Bruce, Charles and the other gentleman ( I can't remember his name) who I last saw to sign the paperwork, it was by far the best dealership I have ever felt like they were VERY HONEST and SO HELPFUL, CARING! I am so pleased I chose to do my business there, I purchased a Jeep Cherokee and I am so in love with my choice. Thank You Bruce, Charles and they other gentleman who I can't remember his name sorry . I will send my family and friends to you . Thank You, Thank You πŸ‘πŸ˜Š

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are awesome

They go above and beyond to help you get the vehicle and payment you want and they treat you like family and their service department is awesomd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"Top notch service"

They installed a hitch and wire harness on our new jeep, quoted two hours labor and it took them four due to the fact the harness was a little more time consuming then expected and we paid for two hours! What dealership does that?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.