Reviews
Wonderful sales team they were able to meet my
Wonderful sales team they were able to meet my requirements. This is the fourth Nisan Rouge I have purchased and the second Nissan Rouge I have purchased from this dealership.
Wonderful sales team they were able to meet my
Wonderful sales team they were able to meet my requirements. This is the fourth Nisan Rouge I have purchased and the second Nissan Rouge I have purchased from this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a wonderful experience working with Joe Hess and
I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!
I had a wonderful experience working with Joe Hess and
I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christine, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Johnson Nissan! We hope to see you soon!
I brought my Nissan KICKs in for a routine oil and filter
I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!
I brought my Nissan KICKs in for a routine oil and filter
I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience with MINI of Rochester.
Had a great experience with MINI of Rochester. Caleb was quick to respond and answer any questions I had. He made processing the sale a breeze and I was able to drive away in my new MINI with confidence. Would highly recommend to anyone considering a purchase from their dealership!
Had a great experience with MINI of Rochester.
Had a great experience with MINI of Rochester. Caleb was quick to respond and answer any questions I had. He made processing the sale a breeze and I was able to drive away in my new MINI with confidence. Would highly recommend to anyone considering a purchase from their dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Johnson Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I?ve been purchasing cars here for some time. The sales
I?ve been purchasing cars here for some time. The sales experience is very friendly and smooth. Both salesmen I just dealt with were friendly and professional. Their service department is great to deal with. I love Bob Johnson Auto Group.
I?ve been purchasing cars here for some time. The sales
I?ve been purchasing cars here for some time. The sales experience is very friendly and smooth. Both salesmen I just dealt with were friendly and professional. Their service department is great to deal with. I love Bob Johnson Auto Group.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathleen, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Everything was wonderful.
Everything was wonderful. Customer service was fantastic. I was welcomed by a wonderful team of people. I would recommend anyone to come purchase a car from nissan!
Everything was wonderful.
Everything was wonderful. Customer service was fantastic. I was welcomed by a wonderful team of people. I would recommend anyone to come purchase a car from nissan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dainya, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Johnson Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mark was Great.
Mark was Great. He showed me a few cars but wanted a jeep to my specifications. He knew exactly were to look . He showed me my new jeep. Runs like a charm. Showed me all the neat things my jeep could do. Hooked up my Bluetooth. That was really important. He explained the whole buying process. Was very thorough.. kept my mind at ease. Bought my jeep the next day!! Great work for Mark. Would recommend him to anyone!!
Mark was Great.
Mark was Great. He showed me a few cars but wanted a jeep to my specifications. He knew exactly were to look . He showed me my new jeep. Runs like a charm. Showed me all the neat things my jeep could do. Hooked up my Bluetooth. That was really important. He explained the whole buying process. Was very thorough.. kept my mind at ease. Bought my jeep the next day!! Great work for Mark. Would recommend him to anyone!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Colleen, we're happy you found our staff to be so supportive during your experience here at Bob Johnson Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!