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Cole Pocatello Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nissan Kia

Nissan Kia has some really nice cars in there! When we walked in there I kept thinking, I dont know why were here cause its not going to happen! Well to my surprise it did happen! The sales representative, Perry Houten did a excellent job on getting me a car! All the staff In there was friendly. I love my car and will be back to get another one! I will refer anyone to Nissan Kia! Thank you! You guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sherry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent, friendly, and fair

My mind was pretty much set on the Toyota Tundra, but decided to stop by and check out the Nissan Titan. I am so glad that I took a few minutes (turned out to be about 2 hours) to take the Titan for a test drive. The staff, facility, and most important, the vehicle, all receive excellent on my report card. I have already mentioned to family and friends about my experience and highly recommended they check out the full Nissan line before purchasing a new car or truck. The reason it took a couple of hours is because I purchased the truck that night!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lonnie Whitehead, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pocatello Nissan & Kia. We can't wait to see you again, have a great day.

Getting car serviced

My Kia wasn't starting properly and Robert took great care of everything. They even overnighted the part I needed so I could get my car back and running fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sarah Day, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Don Heile

Robert (I hope I got his name right) was very helpful . We got the car in Logan Utah at a dealer that I wont go back to, they did not fix the problem, and your team found the problem right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Don Heile, thank you for your kind review; we are happy to pass along your comments to the team here at Pocatello Nissan & Kia!

Car purchaser

Overall a very pleasant experience. We did not feel any pressure to purchase our vehicle and was given enough time to be able to discuss our decision together alone. We were treated with respect throughout the whole process. Would definitely do business with them again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elaine Gray, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Car services

I brought my car in for a routine service appointment and Pocatello Nissan Kia was very helpful and professional! I will continue to use them for my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Pocatello Nissan & Kia

Best Customer Service in Pocatello

Your service department has always been outstanding every time I visit for my regular services. Thank you so much for all you do! I would recommend Pocatello Nissan Kia to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole Mclain, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pocatello Nissan & Kia.

Kia Nissan of Pocatello

I was treated with respect and my work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janet Allen, your satisfaction is our top priority.

Best place to buy a new car in eastern Idaho

If you dont go and let Dillon and Amy help you, you will miss out on the best service in the area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dev Sasser, thank you for your kind review; we are happy to pass along your comments to the team here at Pocatello Nissan & Kia!

Great Service on a repair!

I mentioned I needed the repair done by Tuesday (dropped the car off on Thursday and was told it would be Monday before it would be done) so the technician overnighted the part and had the work done by noon on Friday! Appreciate service like that so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Pocatello Nissan & Kia!